Luxury Front Office Manager: VIP Guest Experience

COREcruitment Ltd; Milano; In loco; EUR 45.000 - 50.000; Tempo pieno

Descrizione del lavoro

COREcruitment Ltd in Milan is seeking an exceptional Front of House Manager to oversee guest-facing operations in a luxury hospitality environment. The role requires a polished, service-driven professional accustomed to high-profile VIP guests and discreet, personalised service at the highest level.

The successful candidate will combine strong reception and guest services experience with an understanding of food and beverage operations, acting as a visible ambassador for the venue while ensuring

Competenze

• Experience leading Front of House or Reception in luxury settings.
• Proven ability to handle VIP guests with discretion and high service levels.
• Strong communication and interpersonal skills.
• Flexible availability including evenings, weekends and holidays.

Mansioni

• Oversee daily front of house and guest-facing operations.
• Deliver personalised, discreet service to VIP guests.
• Welcome guests, ensure smooth check-in and departure experience.
• Manage guest requests, complaints and service recovery with confidence.
• Coordinate with reception, security and management teams.
• Maintain high service standards in guest areas.

Conoscenze

Front of House management

VIP guest service

Guest relations

Staff training

Attention to detail

Descrizione del lavoro

COREcruitment Ltd in Milan is seeking an exceptional Front of House Manager to oversee guest-facing operations in a luxury hospitality environment. The role requires a polished, service-driven professional accustomed to high-profile VIP guests and discreet, personalised service at the highest level.

The successful candidate will combine strong reception and guest services experience with an understanding of food and beverage operations, acting as a visible ambassador for the venue while ensuring