Luxury Client Advisor: Elevate Brand Experiences

Prada; Italia; In loco; EUR 25.000 - 38.000; Tempo pieno

Descrizione del lavoro

Prada is recruiting for a luxury retail ambassador to guide clients through the brand world and deliver an exceptional, personalized shopping experience. You will maximize personal and team sales while upholding Prada’s values and ensuring client loyalty. Fluent English is required, with additional languages a plus.

The role focuses on creating a welcoming environment, capturing customer data, and collaborating with colleagues to exceed KPIs and sales targets in a high-end setting.

Competenze

• Extensive experience in luxury retail and clienteling.
• Proven ability to build long-lasting client relationships.
• Strong communication and interpersonal skills.
• Fluent English; other languages are desirable.

Mansioni

• Place the Customer at the center and provide an extraordinary luxury experience.
• Capture Customer data in CRM to connect with clients and develop opportunities.
• Promote the Omni Channel mindset and collaboration across departments.
• Maintain store standards, be attentive to security, and foster inclusivity.

Conoscenze

Luxury retail

Client relationship building

Team player

Communication skills

Ambition and resilience

Descrizione del lavoro

Prada is recruiting for a luxury retail ambassador to guide clients through the brand world and deliver an exceptional, personalized shopping experience. You will maximize personal and team sales while upholding Prada’s values and ensuring client loyalty. Fluent English is required, with additional languages a plus.

The role focuses on creating a welcoming environment, capturing customer data, and collaborating with colleagues to exceed KPIs and sales targets in a high-end setting.