Luxury Client Advisor: Create Memorable Customer Journeys

Loewe; Milano; On-site; EUR 32,000 - 48,000; Full time

Job summary

LOEWE is looking for a Client Advisor in Milano to deliver exceptional service, build lasting relationships and drive store performance. You will engage clients with a personable, empathetic approach, share the LOEWE heritage, and educate customers on product categories.

You will collaborate with the team to achieve store objectives, support inventory and merchandising, and maintain a welcoming environment aligned with LOEWE standards.

Qualifications

• Proven experience achieving individual goals and contributing to team results.
• Experience within a customer-centric role.
• Fluent in English and Italian; additional languages a plus.

Responsibilities

• Achieve individual and store objectives.
• Engage with clients to provide a memorable experience.
• Develop and grow client relationships and maintain regular contact.
• Transmit LOEWE brand history and heritage.
• Highlight product categories through knowledge and storytelling.
• Grow client book and update client information in company tools.
• Collaborate with team to meet store objectives.
• Participate in visual merchandising per LOEWE standards.
• Keep products organized and maintain front and back of house.
• Assist with inventory management and back of house tasks.

Skills

Client service

Goal oriented

Communication

Team player

Multilingual

Job description

LOEWE is looking for a Client Advisor in Milano to deliver exceptional service, build lasting relationships and drive store performance. You will engage clients with a personable, empathetic approach, share the LOEWE heritage, and educate customers on product categories.

You will collaborate with the team to achieve store objectives, support inventory and merchandising, and maintain a welcoming environment aligned with LOEWE standards.