Lifestyle Front Desk Agent - The Lake Como EDITION - Season 2027

EDITION; Griante; Sur place; EUR 28 000 - 29 000; Plein temps

Avantages offerts par ce poste

Staff housing on Lake Como

Meal vouchers

Staff cafeteria

Marriott Bonvoy program

Résumé du poste

EDITION Hotels in Italy’s Lake Como region is seeking a Guest Service Representative to deliver memorable experiences from check-in to check-out. The role involves guiding guests through services, handling requests, and contributing to daily operations in a non-management capacity.

This full-time on-site position offers a salary of 27,550–29,000 EUR per year, includes 13th and 14th month payments, TFR, staff housing on Lake Como, meal vouchers, and access to the Marriott Bonvoy program.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.

Responsabilités

• Greet guests and guide them through their stay and services.
• Handle inquiries, process requests, and complete reports.

Formation

High school diploma or GED

Description du poste

Additional Information

Job Number 26133503

Job Category Rooms & Guest Services Operations

Location One Marriott Drive, Need Address, Cadenabbia 22011, ItalyVIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Pay Range EUR 27550-29000 Annual Salary

Position Summary

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Service Representatives take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Service Representative makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Representatives will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands‑on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Representatives – to get it right for our guests and our business each and every time.

Preferred Qualifications

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Compensation & Benefits

• Gross Annual Salary: 27550-29000 € (the gross annual salary is calculated on a pro‑rata basis when employment covers only part of the year).


• The 13th and 14th month payments are included in the gross annual salary and are accrued on a pro‑rata basis, depending on the actual period worked during the year.


• TFR (severance) is an additional amount on top of the salary, which is set aside during employment and paid to the employee at the end of the contract


• Staff house accommodation on The Lake Como


• Ticket restaurants – meal vouchers (each with a net value of €8 per working day)


• Staff cafeteria


• Access to the Marriott Bonvoy program, offering exclusive employee rates at Marriott properties worldwide

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world‑class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.

But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never‑ending theatrical performance that continuously delights and enchants each and every one of our guests.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.