Life Sciences Localization Quality Lead

Welocalize, Inc.; Lombardia; On-site; EUR 80,000 - 100,000; Full time

Job summary

Welo Life Sciences, a Welo Global brand, seeks a Quality Manager to oversee supplier alignment and performance for client accounts. You will monitor OKRs, manage quality deliverables, and liaise with Language Services to meet capacity and quality targets.

The role emphasizes data-driven decision making, KPI tracking, and continuous process improvement within a regulated life sciences context.

Qualifications

• Industry Expertise: Localization Vendor/Language/Quality Management background; CRO-Pharma or Medical Devices is a plus.
• Quality Methodology: Knowledge of Agile or Lean Six Sigma methodologies preferred.
• Technical Proficiency: Expertise in Translation Management Systems (TMS) and MTPE workflows.
• Data-Driven Problem Solving: Ability to use analytics for decision-making and process improvement.
• Communication & Influence: Strong English skills; ability to engage diverse stakeholders.
• Operational Agility: Manage multiple time-sensitive projects with accountability for quality.
• Education: Master’s degree or equivalent professional experience.
• Leadership & People Management: Full-cycle supervisory experience.

Responsibilities

• Partner with Engagement Managers to align suppliers and coordinate with Language Services.
• Serve as primary contact for language quality, managing client conversations and reports.
• Track KPIs (OTD, task acceptance, linguistic accuracy) and escalate underperformance.
• Design and maintain quality frameworks; update glossaries, style guides, and TM assets.
• Lead root cause analysis and CAPAs with Language Services.
• Ensure SLAs are met through regular quality measurement and analysis.
• Support development of new internal and customer initiatives for efficiency.

Skills

Quality Management

TMS Tools

Data Analytics

Communication Skills

Leadership Experience

OKRs

Education

Master’s degree

Tools

TMS

TM Tools

MTPE Workflows

Job description

Welo Life Sciences, a Welo Global brand, seeks a Quality Manager to oversee supplier alignment and performance for client accounts. You will monitor OKRs, manage quality deliverables, and liaise with Language Services to meet capacity and quality targets.

The role emphasizes data-driven decision making, KPI tracking, and continuous process improvement within a regulated life sciences context.