Liaison Officer (Expat Support)

Starion; Frascati; In loco; EUR 90.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive remuneration packages

Career opportunities across countries

Training and development programmes

Descrizione del lavoro

European Space Agency (ESA) seeks a Liaison Officer to join the ESRIN office in Frascati, Italy. You will operate within HR Support Services, interfacing with staff on expat or diplomatic status and ensuring smooth LAO operations.

You will coordinate with MFA, Italian customs, and external providers, contribute to privilege and immunities tasks, and drive internal process improvements and staff training.

Competenze

• University degree or equivalent qualification in Business or Public Administration, HR, Finance, Informatics, Engineering, or related field.
• 7+ years of experience dealing with protocol and international diplomatic administrative activities in Italy.
• Excellent communication skills with diplomatic sensitivity.
• Strong analytical skills and attention to detail.
• Ability to work both independently and in an international, multicultural team.
• Fluency in English and Italian; knowledge of additional languages is an asset.

Mansioni

• Manage day-to-day operations of ESRIN Local Affairs Office (LAO).
• Interface between ESRIN/LAO and MFA Protocol Office, Italian Customs, and external providers.
• Liaise with ESRIN staff on privileges and immunities under the ESA Convention.
• Prepare staff information materials, briefing kits and presentations.
• Edit content for the LOA intranet page and support digitisation initiatives.
• Participate in MFA meetings and develop internal processes and procedures.
• Train new staff assigned to support the LAO Office.

Conoscenze

Diplomatic sensitivity

Communication skills

Analytical skills

Attention to detail

Teamwork

Customer focus

English and Italian fluency

Independence

Formazione

University degree

Strumenti

Microsoft Office 365

Descrizione del lavoro

Are you looking for a new opportunity to take your career to a higher orbit? To join an international group with a successful track record in Space Engineering? A job adapted to your career ambitions and in which you could have an impact for the years to come?

We are looking for a Liaison Officer to work at ESA’s ESRIN site in Frascati, Italy.

In this role, you will be part of the HR Support Services, interfacing with ESA staff members on Expat or Diplomatic status in the agency.

About the client and location

The ESA Centre for Earth Observation (ESRIN) is the European Space Agency’s (ESA) base in Frascati, Italy. From this location ESA conducts most of their earth observation research, including data analysis and distribution for other non-ESA satellites.

Tasks and activities

The scope of work shall include the following activities:

• Managing the day-to-day operation of the ESRIN Local Affairs service Office (LAO).
• Acting as an interface between ESRIN/LAO and the Protocol Office of the Italian Ministry of Foreign Affairs (MFA), Italian Customs, and external service providers.
• Liaising with ESRIN ESA staff in relation to the implementation of the privileges and immunities provided for under the ESA Convention.
• Preparing staff information materials, including briefing kits and presentations.
• Acting as content editor for the LOA intranet page.
• Participating in meetings with the MFA.
• Supporting and managing the improvement of LOA processes and services.
• Supporting the development of detailed internal processes and procedures.
• Proposing, supporting, and managing digitalisation initiatives for the Office.
• Training newly recruited staff assigned to provide additional support to the LAO Office.
• Assisting with other tasks linked to harmonisation or backing up of Local Affairs tasks in the Section as required by the ESA Local Affairs Manager.

Skills and experience

The following skills and experience are mandatory:

• University degree, or equivalent qualification, in Business or Public Administration, Human Resources, Finance, Informatics, Engineering, or another relevant field.
• A minimum of 7 years of experience dealing with protocol, international diplomatic administrative activities in Italy.
• Excellent communication skills, combined with diplomatic sensitivity.
• Strong analytical skills.
• Excellent attention to detail and ability to ensure timely follow-up on actions.
• Ability to work both independently and collaboratively as part of a team in an international and multicultural environment.
• Solution-oriented mindset, with a strong customer-focused approach to communication.
• Proficiency in Microsoft Office 365.
• Fluency in English and Italian, both written and spoken; knowledge of additional languages would be an asset.

Why should you apply?

• You will have the opportunity to work within leading space organisations across Europe.
• We encourage everyone to think outside the box and to push the boundaries of traditional knowledge. This role is an opportunity to join a forward-thinking company.
• To be part of a company that values integrity, inspiration, care and collaboration.
• Benefits include: competitive remuneration packages; unique career opportunities, including working in other countries; access to training and development programmes.

We welcome applications from people with disabilities, members of ethnic minorities, all genders, LGBTQ+ individuals and ex-service personnel.