Learning & Development Manager

Lefay Resorts & Residences; Gargnano; Presencial; EUR 40 000 - 45 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Ticket Restaurant

Resumo da oferta

Lefay Resorts & Residences is seeking a Learning & Development Manager to design, implement, and refine learning, leadership development, onboarding, and succession planning strategies across the Lefay cluster. This role collaborates with the Executive Committee and operational leaders to identify service gaps and craft targeted programs, aligning with our values and business objectives.

Across both Lefay resorts, the L&D Manager will deploy Marriott programs such as Power of M and HOME,

Qualificações

• 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 6 years experience in the human resources or related professional area; certified trainer.
• 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; 4 years experience in the human resources or related professional area.

Responsabilidades

• Partner with leaders to identify capability gaps and implement targeted development solutions.
• Measure learning effectiveness and business impact through employee engagement, retention, guest satisfaction, service quality, and financial performance metrics.
• Develop and coordinate the Lefay SPA Academy.
• Develop and execute the learning and development strategy aligned with business priorities and talent needs.
• Lead leadership, management, onboarding, succession planning, and talent development initiatives.
• Promote employer branding activities, such as Recruiting Days and partnerships with schools.
• Ensure the delivery of corporate, compliance, service excellence, and leadership development programs.
• Foster a culture of continuous learning, coaching, and leadership excellence.

Conhecimentos

Fluent Italian

Fluent English

Formação académica

2-year degree in HR/ Hospitality/ related major

4-year bachelor’s degree in HR/ Hospitality/ related major

Descrição da oferta de emprego

Additional Information

Ticket Restaurant

Job Number

26120362

Job Category

Human Resources

Location

136 Via Angelo Feltrinelli, Gargnano Brescia 25084, ItalyVIEW ON MAP

Schedule

Full Time

Located Remotely?

N

Position Type

Management

Pay Range:

EUR 40.000 - 45.000 Gross Annual Salary

Become part of the Lefay Team and join our new Cluster Offices, where expertise, collaboration and innovation come together to support two extraordinary destinations: Lefay Resort & SPA Lago di Garda, an internationally acclaimed wellness destination, and Lefay Resort & SPA Dolomiti, surrounded by the majestic Dolomites, a UNESCO World Heritage Site. Here, you will have the opportunity to work behind the scenes of two award-winning resorts, contributing to a shared vision of Italian hospitality, wellness and excellence.

Job Summary

The Learning & Development Manager is responsible for designing, implementing, and continuously improving the learning, leadership development, onboarding, talent development, and succession planning strategies across the Lefay Resorts cluster.

This role is critical to ensuring that learning, leadership, and talent development initiatives remain aligned with the company's values, culture and business objectives. Working closely with the Executive Committee and operational leaders, the L&D Manager would be responsible for identifying service gaps, developing targeted learning strategies, and ensuring the effective leadership development across both resorts.

The position plays a key role in the deployment and sustainability of Marriott programs, including Power of M and HOME, ensuring their successful implementation and integration into daily operations. The role is also responsible for leveraging Marriott's learning ecosystem, including DLZ, NovoEd and corporate development programs.

In addition, the L&D Manager is responsible for coordinating the Lefay SPA Academy.

The position would also lead, together with the DHR the deployment of Peak Performance and Coaching Mindset initiatives, while strengthening leadership capabilities and building a sustainable talent pipeline for the future.

Overall, the role would be accountable for:

• Partnering with leaders to identify capability gaps and implement targeted development solutions.
• Measuring learning effectiveness and business impact through employee engagement, retention, guest satisfaction, service quality, and financial performance metrics.
• Developing and coordinating the Lefay SPA Academy.
• Developing and executing the learning and development strategy aligned with business priorities and talent needs.
• Leading leadership, management, onboarding, succession planning, and talent development initiatives.
• Employer branding activities, such as participation in Recruiting Days and partnerships with schools.
• Ensuring the effective delivery of corporate, compliance, service excellence, and leadership development programs.
• Promoting a culture of continuous learning, coaching, and leadership excellence.

The role operates across both Lefay resorts and requires regular travel and on-site presence to ensure effective support, training delivery, coaching, and alignment with operational priorities.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 6 years experience in the human resources or related professional area; certified trainer.
• 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; 4 years experience in the human resources or related professional area.

Available for frequent business travel.

Fluent in Italian and English, both written and spoken.

LOCATION

Salò (BS).

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.