Lead Housekeeping Supervisor - Luxury Hotel

Aman Group; San Cassiano; On-site; EUR 42,000 - 64,000; Full time

Job summary

Aman Rosa Alpina in San Cassiano, Italy is seeking a Housekeeping Supervisor to oversee daily housekeeping operations and lead a team of attendants. The role focuses on delivering high cleanliness standards and guest satisfaction in a luxury hotel setting.

You will supervise staff, manage shifts, and coordinate with other departments to ensure timely room readiness and a seamless guest experience.

Qualifications

• Experience supervising housekeeping staff in a hotel environment.
• Ability to train and coach team members.
• Strong scheduling and workflow management skills.
• Attention to cleanliness standards and guest satisfaction.

Responsibilities

• Supervise and coordinate daily activities of room attendants and housekeeping staff.
• Assign cleaning tasks and sections based on occupancy and needs.
• Provide training and motivation; manage staff schedules for all shifts.
• Inspect guest rooms, corridors, and public areas to meet hotel standards.
• Oversee inventory of supplies, equipment, and linen; report maintenance issues.
• Facilitate communication with front desk and engineering for seamless guest experience.
• Ensure health, safety, and sanitation policies are followed.

Skills

Staff management

Leadership

Quality control

Communication

Safety compliance

Job description

Aman Rosa Alpina in San Cassiano, Italy is seeking a Housekeeping Supervisor to oversee daily housekeeping operations and lead a team of attendants. The role focuses on delivering high cleanliness standards and guest satisfaction in a luxury hotel setting.

You will supervise staff, manage shifts, and coordinate with other departments to ensure timely room readiness and a seamless guest experience.