Large Item Delivery Team Leader

Jd.Com; Bardi; In loco; EUR 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

JD Logistics, the logistics arm of JD.com, is launching its core Italian operations with a greenfield deployment. You will establish and lead the daily outbound transport and final delivery execution for large-item items, coordinating with internal fleets and external carriers to meet strict delivery windows.

You will build a hands-on team, optimize routing and dispatch protocols, ensure high on-time delivery, and drive operational excellence in a fast-paced retail/logistics hub with heavy

Competenze

• Verified background leading an outbound transport desk, delivery ops team, or cross-docking in fast-paced logistics.
• Experience handling heavy freight, large appliances, or bulky goods distribution networks.
• Professional fluency in English and Italian; Mandarin a plus for global HQ alignment.
• High adaptability to varying schedules and real-time transit exceptions.

Mansioni

• Establish, lead, and optimize daily outbound transport and final delivery execution for Large Item DC.
• Direct the outbound distribution floor and routing desk; coordinate with 1PL and 3PL networks.
• Maintain high On-Time Delivery rates and resolve carrier delays in real-time.
• Optimize vehicle capacity, manage driver handovers, and minimize empty miles.
• Implement outbound quality controls for loading, documentation, and exceptions.

Conoscenze

Outbound dispatch leadership

Bulky goods distribution

English & Italian fluency

Mandarin (asset)

Operational flexibility

Descrizione del lavoro

About Us

JINGDONG Logistics (JD Logistics) is the logistics arm of JD.com and one of the world's leading technology-driven supply chain solutions providers. Leveraging advanced expertise in automation, intelligent logistics, and data-driven operations, we deliver end-to-end logistics solutions that help businesses grow while enhancing customer experience. Our capabilities span the entire supply chain, including warehousing, line-haul transportation, last-mile delivery, bulky goods logistics, cold chain solutions, and cross-border operations. Our mission is simple: to deliver speed, reliability, and operational excellence at every stage of the supply chain.

Context of the Position

As part of our strategic international expansion, JD Logistics is establishing its core infrastructure within the Italian market. This is a critical greenfield deployment phase, which requires our founding leadership team to manage high operational fluidity, establish local processes from the ground up, and translate centralized global capabilities into localized execution. This position is designed for an energetic, operationally grounded transport and outbound logistics professional. The role demands an individual who can build and manage an aggressive daily delivery dispatch schedule specifically tailored for heavy, bulky, and high-value consumer goods.

The Mission Core Scope

The Mission: Establish, lead, and optimize the daily outbound transport and final delivery execution for the Large Item DC, ensuring that all bulky goods leave the facility safely, on time, and aligned with target customer delivery windows.

The Scope: You will take direct operational leadership over the outbound distribution floor and delivery routing desk, managing a team of dispatchers while coordinating seamlessly with both our internal dedicated fleet (1PL) and external carrier networks (3PL).

Crucial Expectations Performance Targets

• Dispatch Desk Outbound Setup: Successfully design and implement daily loading, route allocation, and vehicle dispatch protocols for large-item distribution prior to site launch.
• Delivery Service Level Agreements (SLAs): Maintain a high On-Time Delivery (OTD) rate and minimal delivery failure rates by tracking routes in real-time and actively resolving carrier delays.
• Capacity and Fleet Synchronization: Optimize vehicle cubic capacity utilization and coordinate fluid driver shift handovers, minimizing empty miles and loading delays at the bays.
• Transport Quality Exception Control: Implement strict outbound checking mechanisms to ensure zero loading damages, correct transport documentation compliance, and efficient processing of delivery exceptions or field returns.

Position Requirements

• Greenfield Launch Expertise: You must have a verified background of successfully leading an outbound transport desk, delivery operations team, or cross-docking dispatch function within a fast-paced retail, e-commerce, or industrial logistics hub.
• Bulky Goods Distribution Experience: Proven experience handling heavy freight, large home appliances, or furniture distribution networks, with solid knowledge of vehicle weight limits, secure cargo loading, and transport regulations.
• Language Proficiency: Professional fluency in English and Italian is mandatory to direct local drivers, manage carrier dispatchers, and provide accurate performance reporting to global HQ. Knowledge of Mandarin is a strong asset.
• Operational Flexibility: High adaptability regarding working schedules, early morning dispatch waves, and resolving real-time transit exceptions common to a country-level logistics launch.

Diversity Inclusion

At JD Logistics, we are committed to building an inclusive workplace where everyone can thrive. We are proud to be an Equal Opportunity Employer. Employment decisions are made based on qualifications, merit, and business needs, regardless of race, ethnicity, gender, gender identity, sexual orientation, age, disability, religion, or any other characteristic protected by applicable law.