Key Account Manager

Idata Research Inc; Varese; In loco; EUR 35.000 - 45.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

Uncapped commissions

Professional development

Annual Sales trip to Hawaii

Descrizione del lavoro

Idata Research Inc is seeking a Key Account Manager in Lombardy, Italy to work directly with senior healthcare executives, owning the full client journey from opportunity identification to delivering measurable value.

You will manage strategic projects, coordinate with research, sales and product teams, and pursue upsell opportunities while building long-term partnerships. The role is contracted through iData Research with competitive compensation and benefits.

Competenze

• 3+ years in account management or client services in a B2B setting.
• Bachelor's degree in Science, Business, Marketing, Healthcare, or related field.
• Proven ability to manage complex client relationships and multi-phase projects.
• Strong communication, presentation, and negotiation skills.

Mansioni

• Serve as the primary point of contact for a defined portfolio of healthcare clients.
• Manage and oversee delivery of market research and consulting projects from initiation to completion.
• Ensure client satisfaction, retention, and repeat engagements through proactive support and strategic partnership.
• Identify upselling and cross-selling opportunities based on client needs.
• Bring in new clients and drive business growth.
• Collaborate with internal research, sales, and product teams to ensure timely, high-quality deliverables.
• Prepare and lead client meetings, presentations, and business reviews.
• Maintain detailed and accurate client activity in CRM systems.

Conoscenze

Account management

Client relationship management

Communication

Negotiation

Formazione

Bachelor's degree in Science/Business/Marketing/Healthcare

Strumenti

Salesforce

HubSpot

Descrizione del lavoro

Help shape the decisions that move healthcare forward.

Every day, healthcare and medical device leaders make multi-million-dollar decisions based on the insights we provide. As our next Key Account Manager, you’ll work directly with senior executives, including VPs and Directors of Marketing, Strategy, and Product, helping them uncover opportunities, and make informed decisions that shape the future of healthcare.

This is not a transactional sales role. You’ll own the full client journey—from identifying opportunities and leading strategic conversations to building long-term partnerships based on trust and delivering measurable value.

You’ll have the opportunity to work directly with leading healthcare organizations, including companies such as Medtronic, Stryker, Philips, and Johnson & Johnson, helping them make strategic decisions that impact their products, markets, and growth.

Key Responsibilities

• Serve as the primary point of contact for a defined portfolio of healthcare industry clients
• Manage and oversee the delivery of market research and consulting projects from initiation to completion
• Ensure client satisfaction, retention, and repeat engagements through proactive support and strategic partnership
• Identify upselling and cross-selling opportunities based on client needs
• Responsible for bringing in new clients and driving business growth.
• Collaborate with internal research, sales, and product teams to ensure timely, high-quality deliverables
• Prepare and lead client meetings, presentations, and business reviews
• Maintain detailed and accurate client activity in CRM systems

Qualifications

• +3 years of experience in account management or client services in a B2B setting (preferably within healthcare, market research, SaaS, or consulting)
• Bachelor's degree in Science, Business, Marketing, Healthcare, or a related field
• Proven track record and ability to manage complex client relationships and multi-phase projects
• Strong communication, presentation, and negotiation skills
• Understanding of the healthcare industry, particularly medical devices or life sciences, is a strong asset
• Familiarity with CRM tools such as Salesforce, HubSpot, or similar platforms

What you'll get:

• €35,000-€45,000 base plus + (uncapped Commission + Profit sharing + Team bonuses) with OTE of ¢90,000+
• Uncapped commission structure with the opportunity for high performers to significantly increase their earnings
• Comprehensive health benefits and professional development support
• Work-life balance initiatives
• The opportunity to earn our annual Salesperson of the Year trip to Hawaii

If you're looking for a role where you can own meaningful client relationships, influence business growth, and contribute to better decision-making across the healthcare industry, we'd love to hear from you.

*The role is structured as an independent contractor arrangement with iData Research, an international medical research and consulting firm based in Canada.*