Junior Sales Ops & Admin — Hybrid, Fast Growth

Oversonic Robotics; Monza; Ibrido; EUR 26.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid work environment

Smart Working: 1 day/week

Descrizione del lavoro

Oversonic Robotics is seeking a proactive Junior Sales Operations & Commercial Administrator in a hybrid role in Italy. You will manage customer communications, prepare essential documents (NDAs, offers, contracts), and align cross-functional teams across Sales, Finance, Engineering and Management.

The role requires a university degree, fluent English, and 1–2 years in customer service or sales support. Real-time comms tools such as LiveKit and Redis are a plus, and smart working is available.

Competenze

• University degree is required.
• Fluent level in English is required.
• 1-2 years experience in customer service, sales support, hospitality, administration, consulting, technology, automotive or related fields.
• Experience with real-time communication platforms such as LiveKit and Redis.

Mansioni

• Manage incoming emails and calls, assessing what can be handled or escalated.
• Communicate with customers and partners on commercial and administrative topics.
• Prepare, send and track NDAs, offers, contracts and other documents.
• Support the preparation of invoices and billing documentation.
• Keep customer information and commercial files accurate and organized.
• Track actions, missing information, signatures and deadlines.
• Coordinate information between Sales, Management, Engineering, Finance and Operations.
• Prepare meetings and documents for the Sales team to focus on customers.
• Follow up when items are missing to avoid delays.
• Spot gaps in the process and help fix them.

Conoscenze

Fluent English

Customer service

Sales support

Administration

Formazione

University degree

Strumenti

LiveKit

Redis

Descrizione del lavoro

Oversonic Robotics is seeking a proactive Junior Sales Operations & Commercial Administrator in a hybrid role in Italy. You will manage customer communications, prepare essential documents (NDAs, offers, contracts), and align cross-functional teams across Sales, Finance, Engineering and Management.

The role requires a university degree, fluent English, and 1–2 years in customer service or sales support. Real-time comms tools such as LiveKit and Redis are a plus, and smart working is available.