Junior Quality Advisor

KellyDeli; Lombardia; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Sushi Allowance

Wellbeing Allowance

Birthday off

26 days annual leave

Meal vouchers

Health Insurance

Job summary

KellyDeli is seeking a Junior Quality Advisor to cover Milan and surrounding territory. You will support the food safety strategy, audit kiosks across the country, and provide training on hygiene and quality to local teams.

The role involves field visits, reporting, and collaboration with the Quality Department to maintain high standards. The ideal candidate holds a Bachelor’s or Master’s in a food-safety related field, with knowledge of HACCP and ISO 22000, and fluent Italian and English.

Qualifications

• Experience in a similar QA role within food/beverage/hospitality sectors.
• Willingness to travel country-wide for audits.
• Knowledge of HACCP, ISO 22000 and EU/national food safety legislation.
• Strong communication and influencing skills.

Responsibilities

• Support the development and delivery of action plans to implement the food safety strategy.
• Audit kiosks nationwide and produce detailed evaluation reports with corrective actions.
• Provide field support and training on quality and hygiene to local teams.
• Deliver theoretical and practical food safety training for staff and managers.
• Build strong relationships with kiosk staff and managers.
• Analyze inspection results and conduct microbiological analysis as needed.
• Address non-compliance issues and customer complaints to raise standards.
• Participate in internal reviews and represent KellyDeli with auditors and authorities.
• Monitor calibration of key measuring devices and ensure device verification.

Skills

Quality assurance

Travel flexibility

Effective communication

Fluent Italian/English

Problem solving

Education

Bachelor's/Master's in food safety

Job description

Junior Quality Advisor - covering Milan and surrounding territory.

WORKING RELATIONSHIPS

Department – Quality

Reporting to – Food Safety and Quality Manager, Italy

Direct reports – None

WHAT YOU'LL DO (responsibilities)

• Support the creation and delivery of action plans to implement the food safety strategy developed by the Quality Department
• Country wide travel to conduct periodic audits of existing Kiosks, complete comprehensive evaluation reports and follow-up with appropriate corrective action plan
• Field support and training with the local teams, focusing on quality (hygiene, food safety) related issues
• Provide both theoretical and practical food safety training for Kiosk staff and managers
• Build long lasting, meaningful business relationships with Kiosk staff and manager
• Analyse the results of inspections and conduct microbiological analysis
• Address issues relating to non-compliance and customer complaints to improve and maintain our food safety standards

• Participate in periodic internal review meetings to discuss and address any food safety/quality topics
• Represent KellyDeli when dealing with third parties such as official administrators, auditors, consumer food safety authorities and quality specialists
• Monitor and manage the accuracy and calibration of key measuring devices (e.g. weighing scales, thermometers) both internal and external verification of devices as appropriate
• Keep abreast of industry developments relating to food safety regulation and technology and advise the business accordingly
• Participate and contribute to the ongoing development of acceptable standards involving purchasing of ingredients, detergents, dress code and hygiene equipment
• Participate in Country or Cross-country projects where necessary

(This is a summary of the typical functions of the job, not an exhaustive list of all possible responsibilities, tasks, and duties that may be required in this role).

WHO THEY ARE (skills And Qualifications)

• Some experience in a similar position within the food & beverage/hospitality/ food production
• Ability and willing to drive around the country to audit the kiosks
• Bachelor's/Master's Degree or equivalent level of education in food safety-related field would be desired
• Knowledge of HACCP, ISO 22000 and food safety legislation (both EU and national)
• Ability to effectively communicate and influence others
• Fluent in Italian and English (both spoken and written)
• Effective problem solver with ability to think outside the box

About Us

KellyDeli, founded in 2010, is an innovative and rapidly expanding food retail and restaurant company. Sushi Daily, one of its brand concepts, is the leading European provider of fully-serviced sushi bars, currently operating over 1,000 kiosks across 12 countries.

Our unique concept features outlets in grocery stores, supermarkets, and airports, where live Sushi Artisans create their art in front of customers, providing a unique customer experience and top-quality sushi.

Our Purpose

To help the world east better, flourish together & dream bigger

VALUES

• Totally Together
• Humbly Honest
• Positively Passionate
• Constantly Curious
• Expertly Excellent
• Adopting Growth Mindset

Benefits

• Sushi Allowance
• Wellbeing Allowance
• Birthday off
• 26 days of annual leave
• Late starts & early finish X6 of each
• Meal vouchers
• Health Insurance