Junior It Process & Tools Consultant – Internship

Txt E-Solutions Spa; Milano; Hybrid; EUR 8,400 - 10,000; Full time

Benefits offered by this job

Hybrid work mode

Stage iniziale di 6 mesi con stipendio

Formazione su temi di business

Opportunità di assunzione

Job summary

TXT Quence, parte del Gruppo TXT, cerca una figura Junior IT Process & Tools Consultant da inserire in stage. La risorsa lavorerà accanto a consulenti esperti e a diretto contatto con i clienti, supportando analisi, ottimizzazione e miglioramento dei processi IT, nonché configurazione e automazione di strumenti.

Il ruolo combina consulenza, analisi dei requisiti e configurazione tecnica, offrendo opportunità di crescita in IT Process Management, ALM, ITSM, DevOps e Test Automation.

Qualifications

• Diploma o laurea in informatica.
• Conoscenze di base di SDLC, testing e scripting.
• Attitudine al lavoro di squadra e al problem solving.

Responsibilities

• Comprendere contesto e processi dei clienti e analizzare requisiti.
• Collaborare con il team per definire soluzioni che rispondano ai requisiti.
• Configurare e personalizzare strumenti e piattaforme IT.
• Progettare flussi di lavoro e automazioni nelle piattaforme IT.
• Supportare QA, definizione ed esecuzione di test e documentazione.

Skills

Conoscenze informatiche di base

SDLC di base

Testing di base

Scripting di base

Education

Diploma o laurea in informatica

Job description

TXT Quence, parte del Gruppo TXT, è alla ricerca di una figura di Junior IT Process & Tools Consultant da inserire in stage all’interno del proprio team in espansione. La risorsa lavorerà a fianco di consulenti esperti e a diretto contatto con diversi clienti, supportandoli nell’analisi, ottimizzazione e miglioramento dei processi IT. Si occuperà inoltre della configurazione, personalizzazione e automazione di strumenti e piattaforme IT, partecipando alle attività di testing. Il ruolo combina consulenza, analisi dei requisiti e configurazione tecnica, offrendo l’opportunità di sviluppare sia competenze nella relazione con il cliente sia esperienza pratica nell’utilizzo di tecnologie e strumenti negli ambiti IT Process Management, ALM, ITSM, DevOps e Test Automation. The successful candidate will have the opportunity to:

Responsibilities

• Understand clients’ business context, processes, and needs through requirements gathering and analysis activities.
• Collaborate with the consulting team to define solutions that address client requirements.
• Configure and customize IT tools and platforms based on collected requirements.
• Design and configure workflows, dashboards, automations, and other platform functionalities.
• Identify repetitive or inefficient activities and contribute to their simplification and automation.
• Support integrations between different tools and systems.
• Assist with Quality Assurance (QA) activities, from test case definition to execution and result validation.
• Contribute to the design and implementation of Test Automation solutions.
• Participate in testing, troubleshooting, and solution documentation activities.
• Develop scripts to automate tasks and testing processes.
• Support user training and solution adoption initiatives.
• Collaborate with consultants and clients throughout the various phases of project delivery.

Technical skills required

• Basic IT knowledge.
• Basic understanding of the Software Development Life Cycle (SDLC).
• Basic knowledge of software testing principles and methodologies.
• Basic scripting and/or programming skills.
• Familiarity with digital tools and technologies.

The profile is complemented by strong communication and active listening skills, a customer-oriented approach, analytical and problem-solving abilities, curiosity and a willingness to learn, a strong teamworking attitude, attention to detail, proactivity, flexibility, and adaptability.

Education: Diploma or degree in computer science.

Why Choose TXT?

• Career opportunities in a rapidly growing and profoundly changing company with young, international staff
• Permanent contract
• Training on business-related topics
• Teamworking: Opportunity to collaborate with highly talented and passionate people in a highly professional development process
• Hybrid work mode
• An initial 6-month extracurricular internship opportunity that could serve as a springboard to a successful career, with a monthly stipend of €800.

Position open to candidates regardless of gender, in accordance with Legislative Decree 198/2006.

The company promotes equal opportunities and values diversity in all its forms.