Italian Customer Support Representative Porto, Portugal (Relocation Provided)

Cross Border Talents; Lombardia; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Relocation package

Private health insurance

Comprehensive paid training

Career development

Multicultural team

Job summary

Cross Border Talents in Porto, Portugal, is seeking an Italian-speaking Customer Support Representative. You will assist customers for leading global brands, offering guidance, resolving issues, and delivering exceptional service with every interaction.

The role includes full training, relocation support (flight, airport pickup, and accommodation help), private health insurance, and clear career development paths in a friendly, multicultural office.

Qualifications

• Fluent in Italian (C1 or native level) and comfortable communicating in English.
• Customer-focused, empathetic and enthusiastic about helping others.
• Willing to live abroad and join an international team.

Responsibilities

• Assist customers on behalf of leading global brands, providing guidance and resolving issues.
• Deliver exceptional service and ensure positive interactions.
• Participate in training and grow within the international team.

Skills

Italian (native/C1)

English communication

Customer service

Job description

Are you ready to start a new adventure abroad and experience life in one of Europes most beautiful coastal cities? Join our international team in Porto, Portugal, and become part of a forward-thinking company that values diversity, growth, and collaboration. Were looking for Italian-speaking Customer Support Representatives who are passionate about communication, problem-solving, and delivering exceptional service all while enjoying the relaxed and inspiring atmosphere of Porto.

About the Role

As an Italian Customer Support Representative, you'll assist customers on behalf of leading global brands, providing guidance, resolving issues, and ensuring every interaction leaves a positive impression. You'll receive full training and ongoing support to help you develop your skills and grow within an international environment.

What We Offer

• Relocation package flight to Porto, airport pick-up, and accommodation support to help you settle in
• Competitive salary and performance-based bonuses
• Comprehensive paid training no prior experience needed
• Private health insurance
• Clear career development paths with real opportunities for growth
• A friendly and multicultural work environment in modern offices

Life in Porto

Porto is a city that combines authenticity, creativity, and a deep sense of history. From the colorful streets of Ribeira to the stunning views along the Douro River, you'll find inspiration everywhere you go. Enjoy local wine tasting, fresh seafood by the Atlantic, or a relaxing walk on the beach after work. With its welcoming community and affordable lifestyle, Porto is the perfect place to balance personal well-being and professional success.

Who You Are

• Fluent in Italian (C1 or native level) and comfortable communicating in English
• Customer-focused, empathetic, and enthusiastic about helping others
• Excited to live abroad and be part of an international team

If you're ready to build your career while discovering the charm of life in Porto, your next chapter starts here!