Italian Customer Support Specialist — Relocate to Greece

Mercier Consultancy MD; Italia; On-site; EUR 17,000 - 21,000; Full time

Benefits offered by this job

Relocation package

Health insurance

Performance bonus

13th/14th salary

Job summary

Mercier Consultancy Group is seeking an Italian-speaking Customer Support professional for a relocation-to-Greece role. You will handle inquiries via phone, email, and live chat, ensuring high-quality service and accurate information for Italian-speaking customers.

The position offers a fully supported relocation package, competitive salary, and a monthly performance bonus. Fluency in Italian and good English are required, along with EU work eligibility.

Qualifications

• Native or fluent Italian (spoken and written).
• Good level of English for internal communication and training.

Responsibilities

• Provide high-quality assistance to Italian-speaking customers via phone, email, and live chat.
• Resolve complex inquiries with professionalism and empathy.
• Maintain knowledge of client products and services to provide accurate information.
• Identify opportunities to improve service delivery and escalate technical issues as needed.
• Collaborate with an international team to maintain service excellence.

Skills

Italian

English

CRM software

Job description

Mercier Consultancy Group is seeking an Italian-speaking Customer Support professional for a relocation-to-Greece role. You will handle inquiries via phone, email, and live chat, ensuring high-quality service and accurate information for Italian-speaking customers.

The position offers a fully supported relocation package, competitive salary, and a monthly performance bonus. Fluency in Italian and good English are required, along with EU work eligibility.