Italian-Speaking Customer Support | Remote (Greece)

Cross Border Talents; Lazio; Remote; EUR 30,000 - 42,000; Full time

Benefits offered by this job

Remote work

Relocation support

Job summary

Cross Border Talents is hiring an Italian-speaking Customer Support Representative to join an international customer service project based in Greece. You will support Italian-speaking customers through phone and digital channels, respond to inquiries, and resolve issues with a professional, customer-focused approach.

This is a remote position within Greece. Relocation support is available, and candidates may already be based in Greece or be willing to relocate.

Qualifications

• Native-level Italian or C1 level.
• English at least B2 level or higher.
• Strong verbal and written communication.
• Comfortable using computers and digital applications.

Responsibilities

• Assist Italian-speaking customers through phone and digital channels.
• Respond to inquiries professionally and efficiently.
• Identify customer needs and provide accurate information.
• Resolve issues with empathy and a customer-focused approach.
• Escalate complex cases when necessary.
• Follow procedures and quality guidelines.

Skills

Italian (C1)

English (B2+)

Customer service

Remote work

Job description

Cross Border Talents is hiring an Italian-speaking Customer Support Representative to join an international customer service project based in Greece. You will support Italian-speaking customers through phone and digital channels, respond to inquiries, and resolve issues with a professional, customer-focused approach.

This is a remote position within Greece. Relocation support is available, and candidates may already be based in Greece or be willing to relocate.