Italian-Speaking Customer Support Pro – Greece

Mercier Consultancy MD; Italia; On-site; EUR 20,000 - 27,000; Full time

Benefits offered by this job

Relocation package

13th & 14th salaries

Performance bonus

Training program

Private health insurance

Job summary

Mercier Consultancy Group is seeking an Italian Speaking Customer Service Agent for Miele in Greece. You will join a dynamic team supporting premium home appliances, handling inquiries by phone, email and chat, and delivering world-class service to Italian-speaking customers.

The role offers relocation to Athens, a competitive monthly salary, performance bonus, comprehensive training, private health insurance, and a long-term career path within a leading consumer electronics brand.

Qualifications

• Native or fluent Italian is essential.
• Professional proficiency in English for international communications.
• Previous customer service experience, preferably in electronics or luxury goods.

Responsibilities

• Provide world-class support to Miele customers via phone, email, and chat.
• Assist clients with technical inquiries and product guidance.
• Process service requests and warranty inquiries in the support portal.
• Build strong relationships with customers and offer personalized solutions.
• Stay updated on Miele products and collaborate with internal teams.

Skills

Italian fluency

English proficiency

Customer service experience

Job description

Mercier Consultancy Group is seeking an Italian Speaking Customer Service Agent for Miele in Greece. You will join a dynamic team supporting premium home appliances, handling inquiries by phone, email and chat, and delivering world-class service to Italian-speaking customers.

The role offers relocation to Athens, a competitive monthly salary, performance bonus, comprehensive training, private health insurance, and a long-term career path within a leading consumer electronics brand.