Italian-Speaking Customer Support Agent | Greece Onsite | Relocation Provided

WW Talents; Umbria; On-site; EUR 172,000 - 198,000; Full time

Benefits offered by this job

Fully paid training

Full relocation package

Flight ticket within EU

Airport pickup

Hotel accommodation

Real estate agency fee

Job summary

WW Talents is hiring an Italian-speaking Customer Support Representative to join an international team onsite in Athens, Greece. The role offers paid training, a full relocation package, and a competitive compensation structure.

You will handle Italian customer inquiries via phone, email, and chat, document interactions in CRM, and help customers navigate the platform while rotating shifts in a dynamic, multicultural environment.

Qualifications

• Fluent Italian (C1/C2 level) and good English (B2+) for training and internal communication.
• Strong communication, customer-focused mindset and problem-solving skills.
• Ability to work in a fast-paced, international, multicultural team.
• No prior experience required; paid training provided.

Responsibilities

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to inquiries and resolve account-related issues.
• Assist customers with platform, product, and service questions.
• Troubleshoot issues and provide effective solutions.
• Document customer interactions in CRM and internal systems.
• Follow quality and productivity standards.
• Help customers understand platform features.

Skills

Fluent Italian

English (B2+)

Customer service

Problem solving

Attention to detail

Teamwork

Flexibility

Job description

Build your international Customer Support career in Athens, Greece. A great opportunity that combines your career with the Mediterranean lifestyle.

Join an international team as an Italian-Speaking Customer Support Representative and work onsite in Athens, Greece in a dynamic, international, and multicultural environment.

Whether you are already in Greece or considering relocating from another EU country, this opportunity offers paid training, a competitive salary package, and full relocation support.

Position

Italian-Speaking Customer Support Representative

Location

Athens, Greece – Onsite

Schedule

5 days per week, 8 hours/day with rotational shifts

Compensation

€1,100 gross/month x 14 salaries + Performance bonus upto15% + Fully paid training + Full relocation package (flight ticket within EU, airport pickup + hotel accommodation + real estate agency fee)

Your Responsibilities

• Provide professional customer support in Italian via phone, email, and chat
• Respond to customer inquiries and resolve account-related issues
• Assist customers with platform, product, and service-related questions
• Troubleshoot issues and provide effective solutions
• Handle customer requests efficiently while maintaining a high level of customer satisfaction
• Accurately document customer interactions in CRM and internal systems
• Follow established quality and productivity standards
• Help customers understand the platform and available features

What We're Looking For

• Fluent Italian – C1/C2 level
• English B2+ for training and internal communication
• Strong communication and interpersonal skills
• Customer-focused and empathetic approach
• Strong problem-solving and troubleshooting skills
• Ability to handle customer inquiries professionally and efficiently
• Good attention to detail and accurate data entry
• Flexible and comfortable working rotating shifts
• Ability to work effectively in a fast-paced, international, multicultural team
• No previous experience required – full paid training is provided