Italian-Speaking Customer Support Agent | Greece Onsite | Relocation Provided

WW Talents; Urbino; On-site; EUR 12,000 - 20,000; Full time

Benefits offered by this job

Fully paid training

Relocation support (flight within EU)

Airport pickup

Hotel accommodation

Real estate agency fees covered

Performance bonus up to 15%

Job summary

WW Talents is hiring an Italian-Speaking Customer Support Representative to join our team in Athens, Greece, onsite. You will handle customer inquiries via phone, email, and chat, providing clear answers and troubleshooting with a focus on satisfaction.

This role includes full relocation support and a comprehensive paid training program. Operate in a fast-paced international environment, communicating in Italian and English during training and day-to-day tasks.

Qualifications

• Fluent Italian required (C1/C2).
• English B2+ for training and internal communication.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach.
• Strong problem-solving and troubleshooting skills.
• Ability to document interactions accurately in CRM.
• Willingness to work rotating shifts.
• Experience in international/multicultural teams is a plus.

Responsibilities

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to customer inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.
• Troubleshoot issues and provide effective solutions.
• Handle customer requests efficiently while maintaining high customer satisfaction.
• Accurately document customer interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.

Skills

Fluent Italian

English proficiency (B2+)

Strong communication

Customer-focused

Problem solving

Attention to detail

Rotating shifts

Teamwork in international environment

Tools

CRM software

Job description

Build your international Customer Support career in Athens, Greece. A great opportunity that combines your career with the Mediterranean lifestyle.

Join an international team as an Italian-Speaking Customer Support Representative and work onsite in Athens, Greece in a dynamic, international, and multicultural environment.

Whether you are already in Greece or considering relocating from another EU country, this opportunity offers paid training, a competitive salary package, and full relocation support.

Position

Italian-Speaking Customer Support Representative

Location

Athens, Greece – Onsite

Schedule

5 days per week, 8 hours/day with rotational shifts

Compensation

€1,100 gross/month x 14 salaries + Performance bonus upto15% + Fully paid training + Full relocation package (flight ticket within EU, airport pickup + hotel accommodation + real estate agency fee)

Your Responsibilities

• Provide professional customer support in Italian via phone, email, and chat
• Respond to customer inquiries and resolve account-related issues
• Assist customers with platform, product, and service-related questions
• Troubleshoot issues and provide effective solutions
• Handle customer requests efficiently while maintaining a high level of customer satisfaction
• Accurately document customer interactions in CRM and internal systems
• Follow established quality and productivity standards
• Help customers understand the platform and available features

What We're Looking For

• Fluent Italian – C1/C2 level
• English B2+ for training and internal communication
• Strong communication and interpersonal skills
• Customer-focused and empathetic approach
• Strong problem-solving and troubleshooting skills
• Ability to handle customer inquiries professionally and efficiently
• Good attention to detail and accurate data entry
• Flexible and comfortable working rotating shifts
• Ability to work effectively in a fast-paced, international, multicultural team
• No previous experience required – full paid training is provided