Italian-Speaking Customer Support Agent | Greece Onsite | Relocation Provided

WW Talents; Alessandria; In loco; EUR 14.000 - 17.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training

Relocation package

14 salaries

Descrizione del lavoro

WW Talents is seeking an Italian-speaking Customer Support Representative to join an international team in Athens, Greece. The role is onsite with full relocation support, paid training, and a competitive compensation package.

Work 5 days a week, 8 hours daily with rotating shifts. You will handle inquiries via phone, email and chat, ensuring high customer satisfaction while documenting interactions in our CRM.

Competenze

• Fluent Italian at C1/C2 level.
• English at B2+ for training and internal comms.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach.
• Strong problem-solving and troubleshooting skills.
• Ability to handle inquiries professionally and efficiently.
• High attention to detail and accurate data entry.
• Willingness to work rotating shifts.
• Able to thrive in a fast-paced, international team.
• No prior experience required – full paid training provided.

Mansioni

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to inquiries and resolve account-related issues.
• Assist customers with platform, product, and service questions.
• Troubleshoot issues and provide effective solutions.
• Handle requests efficiently while maintaining high customer satisfaction.
• Document customer interactions accurately in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.

Conoscenze

Italian fluency

English communication

Customer-focused

Problem solving

Attention to detail

Teamwork

Adaptability

Descrizione del lavoro

Build your international Customer Support career in Athens, Greece. A great opportunity that combines your career with the Mediterranean lifestyle.

Join an international team as an Italian-Speaking Customer Support Representative and work onsite in Athens, Greece in a dynamic, international, and multicultural environment.

Whether you are already in Greece or considering relocating from another EU country, this opportunity offers paid training, a competitive salary package, and full relocation support.

Position

Italian-Speaking Customer Support Representative

Location

Athens, Greece – Onsite

Schedule

5 days per week, 8 hours/day with rotational shifts

Compensation

€1,100 gross/month x 14 salaries + Performance bonus upto15% + Fully paid training + Full relocation package (flight ticket within EU, airport pickup + hotel accommodation + real estate agency fee)

Your Responsibilities

• Provide professional customer support in Italian via phone, email, and chat
• Respond to customer inquiries and resolve account-related issues
• Assist customers with platform, product, and service-related questions
• Troubleshoot issues and provide effective solutions
• Handle customer requests efficiently while maintaining a high level of customer satisfaction
• Accurately document customer interactions in CRM and internal systems
• Follow established quality and productivity standards
• Help customers understand the platform and available features

What We're Looking For

• Fluent Italian – C1/C2 level
• English B2+ for training and internal communication
• Strong communication and interpersonal skills
• Customer-focused and empathetic approach
• Strong problem-solving and troubleshooting skills
• Ability to handle customer inquiries professionally and efficiently
• Good attention to detail and accurate data entry
• Flexible and comfortable working rotating shifts
• Ability to work effectively in a fast-paced, international, multicultural team
• No previous experience required – full paid training is provided