Italian-Speaking Customer Ops Expert — Lisbon Relocation

Cross Border Talents; Firenze; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A dynamic international company is seeking an Operations Customer Expert to join their customer service team in Lisbon. The role involves responding to customer inquiries, handling support tickets, and maintaining accurate records. Candidates should speak fluent Italian and enjoy working in a multicultural environment. This role offers attractive salary packages, including various allowances and health insurance.

Servizi

Health insurance from day one

Meal allowance

Potential productivity bonus

Competenze

• Fluent in Italian and English
• Strong communication skills
• Ability to work in a multicultural environment

Mansioni

• Respond to customer requests via email, chat, contact forms, and calls.
• Handle support tickets related to general queries, refunds, or incomplete services.
• Call users to speed up case resolution and improve communication.

Descrizione del lavoro

A dynamic international company is seeking an Operations Customer Expert to join their customer service team in Lisbon. The role involves responding to customer inquiries, handling support tickets, and maintaining accurate records. Candidates should speak fluent Italian and enjoy working in a multicultural environment. This role offers attractive salary packages, including various allowances and health insurance.