Italian Customer Service Representative - Relocate Abroad

Cross Border Talents; Brescia; In loco; EUR 28.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary and performance bonuses

Full relocation support for international candidates

Meal and Transport Allowances

Health Insurance

Paid Leave Allowances

Training and professional development opportunities

Descrizione del lavoro

An international recruitment agency is seeking an Italian Customer Service Representative to support clients in Portugal, Greece, and Bulgaria. Candidates should be fluent in Italian and English, possess strong communication skills, and have a customer-driven approach. This position requires EU citizenship and willingness to relocate. The role offers competitive salary, bonuses, and comprehensive relocation support along with various benefits including health insurance and paid leave.

Competenze

• Fluency in both Italian and English is required.
• A customer-focused, empathetic and professional attitude is essential.
• Basic computer literacy and familiarity with CRM systems is necessary.
• Must be a valid EU citizen and willing to relocate abroad.

Mansioni

• Provide excellent customer service to Italian-speaking clients via phone, email, and chat.
• Assist customers with inquiries related to products, orders, services, billing, and technical issues.
• Escalate unresolved queries to the relevant internal departments as necessary.

Conoscenze

Fluency in Italian

Fluency in English

Customer-focused attitude

Problem-solving skills

Communication skills

Strumenti

CRM systems

Descrizione del lavoro

Italian Customer Service Representative - Relocate Abroad

Brescia, Province of Brescia, Italy

About the Job

Italian-speaking Customer Service Representative to support an international brand in Portugal, Greece or Bulgaria. Looking for individuals who excel in communication and problem-solving, and who have a strong work ethic to ensure excellent customer satisfaction.

Locations: Portugal, Greece and Bulgaria.

Work Model: On-site

Responsibilities

• Provide high-quality customer service to Italian-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Requirements

• Fluency in Italian and English.
• Customer-focused with a positive, empathetic, and professional attitude.
• Basic computer literacy and comfort with CRM systems or support tools.
• Must be a valid EU citizen and willing to relocate abroad.

Benefits

• Competitive salary and performance bonuses.
• Full relocation support for international candidates.
• Meal and Transport Allowances.
• Health Insurance.
• Paid Leave Allowances.
• Training and professional development opportunities.