Italian Customer Care Specialist — Relocation to Greece

Mercier Consultancy; Gurro; Presencial; EUR 28 000 - 39 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fully Paid Relocation Package

Health Insurance

Monthly Performance Bonus

Fully Paid Training

2 Extra Salaries Per Year

Resumo da oferta

Mercier Consultancy is seeking an Italian-speaking Solutions Consultant to deliver top-tier support for a digital solutions provider in Greece. You will handle inquiries, resolve issues, and document interactions while relocating with a fully paid package.

Ideal candidates have native Italian, at least B2 English, strong communication and problem-solving skills, and are willing to relocate to Greece with a comprehensive onboarding and training program.

Qualificações

• Native-level fluency in Italian (written and spoken).
• Minimum English proficiency of B2.
• Strong communication and problem-solving skills.
• Willingness to relocate to Greece and learn new software.

Responsabilidades

• Handle inquiries for Italian-speaking customers via calls, email, and chat.
• Resolve complaints to maintain high customer satisfaction.
• Troubleshoot security-related issues and account access problems.
• Document all interactions in the CRM system.
• Collaborate with internal teams to improve support processes.
• Meet quality and performance targets with professionalism.

Conhecimentos

Italian fluency

English proficiency B2

Communication skills

Problem solving

Computer literacy

Teamwork

Willingness to relocate

Ferramentas

CRM software

Descrição da oferta de emprego

Mercier Consultancy is seeking an Italian-speaking Solutions Consultant to deliver top-tier support for a digital solutions provider in Greece. You will handle inquiries, resolve issues, and document interactions while relocating with a fully paid package.

Ideal candidates have native Italian, at least B2 English, strong communication and problem-solving skills, and are willing to relocate to Greece with a comprehensive onboarding and training program.