Italian Customer Advisor: Relocation & Training in Athens

Cross Border Talents; Roma; Remote; EUR 30,000 - 35,000; Full time

Benefits offered by this job

Paid relocation: flight + 14 nights hotel

Help finding long-term apartment

Competitive salary + performance bonus

International team culture

Job summary

A global BPO company is seeking an Italian Customer Advisor to assist customers in Athens. The role offers full relocation support and training, ideal for those starting their careers. Candidates should be fluent in Italian and possess customer service skills. The position includes a competitive salary and benefits, with a full-time contract requiring 40 hours per week.

Qualifications

• You are fluent in Italian and speak English at a conversational level.
• Experience in customer-facing roles is a plus.
• Willingness to learn and use computer systems.

Responsibilities

• Answer customer questions via phone, email, or chat.
• Help customers solve everyday issues.
• Maintain a friendly and professional interaction.

Skills

Fluent Italian

Conversational English (B2)

Customer service skills

Job description

No experience? No problem. Full relocation support + training included.

Why Athens?

With over 250 days of sun, an easy rhythm of life, and deep respect for independence, Athens gives you room to grow. Whether you're here for a few months or a lifetime, its a place that renews your sense of freedom and shows you how fulfilling work and life can be.

New city. New skills. New career.

Ready to start something exciting even if you're just beginning? If you speak Italian fluently, enjoy helping others, and want to kick off your career in a sunny, international setting, this opportunity is for you.

Join a top global BPO company in Athens one of the biggest and most trusted employers in Greece. You'll receive paid training, build valuable experience, and support well-known international brands, all while living in one of Europe's most energetic cities.

What You'll Be Doing

As a Customer Advisor, you'll help Italian-speaking customers with their questions always with empathy, patience, and a smile. You'll be guided by training, supported by your team, and grow your skills every day.

️ Your daily tasks will include:

• Answering customer questions via phone, email, or chat

• Helping people solve everyday issues (training will be provided!)

• Keeping things friendly, clear, and professional

• Learning how to use tools and systems that make your job easier

• Being a brand ambassador customers can count on

You Don't Need Experience Just the Right Mindset

You're a fluent Italian
You speak English at a conversational level (B2)
You're comfortable using a computer and willing to learn
You're ready to work in rotating shifts (morning/evening/weekends)
You're positive, patient, and enjoy talking to people
You're open to new challenges and want to grow

Bonus points if:

• You've worked in retail, hospitality, or any customer-facing role

• You've helped friends/family with tech problems or enjoy solving small issues

How We'll Support You

From day one, you'll receive:

• Full training (paid) no experience needed

• Support from mentors, team leaders, and your new colleagues

• Opportunities to learn and grow within the company

What We Offer

We know relocating and starting something new can be a big step that's why we've made it easy for you.

Benefits include:

• Paid relocation: flight + 14 nights in hotel

• Help finding a long-term apartment

• Competitive salary + performance bonus

• Full-time contract: 40 hours/week (8h/day, 5 days/week)

• Supportive, international team culture

Ready to Start?

No long CV? No problem. If you're friendly, reliable, and ready to take a leap well take care of the rest. Apply now and lets make this move happen.