Italian Customer Advisor | Athens, Greece | Relocation Assistance

Cross Border Talents; Torino; Hybrid; EUR 24,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonus

Paid travel expenses to Athens

14 days of hotel accommodation

Relocation assistance

Housing search support

Job summary

A leading global BPO company is seeking an Italian Customer Advisor to assist customers in Athens, Greece. This role offers relocation assistance, competitive salary, and a performance-based bonus. Candidates should be fluent in English, tech-savvy, and available for rotating shifts. Join a vibrant team and enjoy both personal and professional growth in this dynamic city.

Qualifications

• Solid English skills (B2 or higher).
• Basic tech proficiency and ability to learn new tools quickly.
• Availability to work rotating shifts (morning/evening/weekends).

Responsibilities

• Assist Italian-speaking customers via phone, email, and chat.
• Troubleshoot problems using tools, training, and documentation.
• Handle inquiries with professionalism and empathy.
• Offer solutions to frequently asked questions.
• Represent the brand with clarity and enthusiasm.
• Maintain accurate records of customer interactions.

Skills

Fluent in English (B2 or higher)

Tech proficiency

Communication skills

Time management

Active listening

Emotional intelligence

Tools

CRM tools

Email/Chat/Phone support tools

Job description

Italian Customer Advisor | Athens, Greece | Relocation Assistance

Turin, Metropolitan City of Turin, Italy

Job Openings Italian Customer Advisor | Athens, Greece | Relocation Assistance

About the job Italian Customer Advisor | Athens, Greece | Relocation Assistance

Make your move professionally and personally.

You're fluent in Italian, tech-savvy, and ready for your next chapter. Why not start it in a city that blends thousands of years of culture with a buzzing modern vibe? Athens offers the quality of life, sunshine, and sea and now, a career opportunity you wont want to miss.

Join a leading global BPO company, one of the biggest players in the Greek market, and become the voice behind some of the worlds most respected brands.

In Athens, even the most ordinary moments feel cinematic. Mornings on your balcony, late-night strolls through historic streets, spontaneous music in the square every day holds something beautiful. Its a city that gently reminds you to be present and alive.

Your Role as a Customer Advisor

As a Customer Support Specialist, your mission is to solve problems, build trust, and make every interaction count. You'll be the face (or voice!) of the brand delivering support that feels personal, helpful, and human.

What You'll Be Doing

• Assist Italian-speaking customers via phone, email, and chat
• Troubleshoot problems using tools, training, and documentation
• Handle inquiries with professionalism and empathy
• Offer solutions to frequently asked questions
• Represent the brand with clarity and enthusiasm
• Maintain accurate records of customer interactions

Who We're Looking For

Must-Haves

• Solid English skills (B2 or higher)
• Basic tech proficiency and ability to learn new tools quickly
• Availability to work rotating shifts (morning/evening/weekends)

Great-to-Haves

• Previous customer support, hospitality, or client-facing experience
• Strong communication and time management skills
• Active listening and emotional intelligence
• A collaborative, team-player mindset

What's in It for You?

• We offer more than just a job this is a relocation experience with everything set up so you can focus on your career.
• Competitive salary + performance-based bonus
• Paid travel expenses to Athens
• 14 days of hotel accommodation upon arrival
• Relocation assistance + housing search support
• 40h/week (8 hours/day, 5 days/week)

Sound Like You? Apply Today.

Take the leap. Begin your new journey in Athens with a company that values people, performance, and potential.