IT Support Team Lead: Lead & Optimize SaaS & Endpoints

Qualcomm; Torino; In loco; EUR 40.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Challenging career path

Competitive salary and benefits

Young and inspiring work environment

Learning budget for training and conferences

Office fun activities

Descrizione del lavoro

A leading tech company in Italy is seeking an IT Support Team Lead in Turin to coordinate a team of IT support professionals. This role involves managing user account activations, software troubleshooting, and ensuring high-quality IT support is provided to all employees. The ideal candidate will have over 3 years of experience in IT and strong leadership skills. A friendly work environment and competitive salary are offered, along with opportunities for professional growth.

Competenze

• 3+ years of experience in IT or Engineering Support.
• 2+ years of software application troubleshooting experience.
• Experience in leading an IT support team.

Mansioni

• Coordinate the IT Support team and assign tasks.
• Manage user account activations and SaaS applications.
• Provide remote support to employees.

Conoscenze

IT support experience

Hardware troubleshooting

Software troubleshooting

User account management

Team leadership

Knowledge of networking

English proficiency

Formazione

High School Diploma or equivalent

BS/MS in Computer Science or other technical-related fields

Strumenti

JIRA

Microsoft 365

Google Workspace

Descrizione del lavoro

A leading tech company in Italy is seeking an IT Support Team Lead in Turin to coordinate a team of IT support professionals. This role involves managing user account activations, software troubleshooting, and ensuring high-quality IT support is provided to all employees. The ideal candidate will have over 3 years of experience in IT and strong leadership skills. A friendly work environment and competitive salary are offered, along with opportunities for professional growth.