IT Operations Curricular Internship

Beko Europe; Milano; On-site; EUR 9,100 - 11,000; Full time

Benefits offered by this job

900€ gross monthly stipend

Meal vouchers (€10/day)

Job summary

Beko Europe is seeking a motivated analytics intern to join the Infrastructure & Operations organization. You will support operational excellence across Network, Cloud, SAP, End User Services, Data Center, Security and Infrastructure Operations while gaining hands-on IT operations experience.

You will build KPI dashboards, automate routine reporting, and transform data into clear management insights, with a focus on cross-domain collaboration and continuous improvement.

Qualifications

• Pursuing a master's degree in IT/CS/Engineering/Data Analytics or related field.
• Advanced Excel skills and data visualization capability are required.
• Strong analytical and problem-solving mindset; ability to learn enterprise technologies.

Responsibilities

• Collect, consolidate, and analyze operational data from multiple infrastructure domains.
• Develop and maintain KPI dashboards and operational scorecards.
• Support creation of regular management reports and executive summaries.
• Identify trends, recurring issues, and opportunities for service improvement.
• Measure operational performance against SLAs, KPIs, and service targets.

Skills

Power BI

Advanced Excel

SQL

Python

Data visualization

Automation scripting

Analytical mindset

Communication skills

Education

Master's degree

Tools

PowerShell

Power BI

Job description

Beko Europe is looking for a motivated and analytical intern to join the Infrastructure & Operations (I&O) organization. The intern will support operational excellence initiatives across multiple technology domains, including Network, Cloud, SAP, End User Services, Data Center, Security and Infrastructure Operations.

The role offers a unique opportunity to gain hands-on experience in enterprise IT operations while contributing to data-driven decision-making, performance analytics, process improvement and automation initiatives.

Your responsibilities will include

Operational Performance Analytics

• Collect, consolidate, and analyze operational data from multiple infrastructure domains.
• Develop and maintain KPI dashboards and operational scorecards.
• Support the creation of regular management reports and executive summaries.
• Identify trends, recurring issues, and opportunities for service improvement.
• Measure operational performance against SLAs, KPIs, and service targets.

Automation & Process Improvement

• Support the identification of repetitive operational activities suitable for automation.
• Develop simple automations, scripts, and workflows using modern IT and productivity tools.
• Contribute to continuous improvement initiatives across Infrastructure & Operations.
• Assist in standardizing operational reporting and data collection processes.

Cross-Domain Infrastructure Support

• Collaborate with Network, Cloud, SAP, Infrastructure, and Service Management teams.
• Support operational reviews, service governance activities, and improvement programs.
• Assist in incident trend analysis, problem management reviews, and root-cause investigations.
• Participate in operational meetings and contribute data-driven insights.
• Build dashboards and visual reports using tools such as Power BI, Excel, or similar analytics platforms.
• Transform complex operational data into clear management insights.
• Support executive presentations and operational review materials.
• Currently pursuing a master's degree in: Information Technology, Computer Science, Engineering, Data Analytics, Information Systems, Mathematics, Statistics, or a related discipline
• Microsoft Excel (advanced level preferred)
• Power BI or other reporting tools
• Data analysis and visualization techniques
• SQL, Python, PowerShell, or similar scripting languages
• Cloud platforms (Azure, AWS, or GCP) - basic understanding
• IT Infrastructure concepts (networking, servers, virtualization, SAP, cloud services)
• Strong analytical and problem-solving mindset
• Attention to detail and data accuracy
• Curiosity and willingness to learn enterprise technologies
• Good communication and presentation skills.
• Ability to work effectively in a multicultural and international environment
• Proactive attitude and continuous improvement mindset

What we offer

You can expect to gain so much more than a curricular full time 6-month internship:

• great business exposure and hands-on experience
• full accountability of your own project
• constant support and interaction with our managers
• a monthly expense reimbursement of 900€ gross, + meal vouchers (10€ per day for each day in the office)
• smart, open space and hi-tech office environment
• the opportunity to work into the number one major appliance manufacturer in the world.

Sounds interesting?

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, sex, colour, national or social origin, ethnicity, religion, age, pregnancy, disability, sexual orientation, gender identity and expression, marital status or political opinion.

For more information about us look at www.bekoeurope.com or follow us on LinkedIn. Looking for new opportunity? Review our career page here.