IT Network Consultant

World Food Programme; Roma; In loco; EUR 70.000 - 100.000; Part-time

Descrizione del lavoro

World Food Programme is seeking an IT Network Consultant in Rome, Italy, to lead enterprise networking, unified communications, and voice/video collaboration initiatives. The role focuses on migrating from legacy PBX to modern UC solutions, optimizing performance, and ensuring secure, scalable connectivity across HQ, field, and cloud environments.

The consultant will provide architectural guidance for SIP, SBC, Direct Routing, and Teams Phone, while driving governance, documentation, and vendor

Competenze

• Degree in Information Technology, Information Systems, Computer Science, Telecommunications, Engineering, or related fields.
• Relevant certifications are desirable, such as Cisco CCNP Enterprise, Microsoft 365 Certified: Teams Administrator Associate, Fortinet NSE/FortiGate Administrator, ITIL 4 Foundation or equivalent.

Mansioni

• Design, implement and maintain resilient WFP enterprise network connectivity.
• Provide senior network guidance for security threats and for QoS across multiple environments.
• Lead enterprise video conferencing services and collaboration platforms, including Microsoft Teams Rooms.

Conoscenze

Enterprise networking

Unified communications

Voice & video conferencing

SIP/SBC

Microsoft Teams

Network security

Formazione

Bachelor’s degree in IT / CS / Engineering

Cisco CCNP Enterprise

Microsoft 365 Certified: Teams Administrator

ITIL 4 Foundation

Strumenti

None

Descrizione del lavoro

DEADLINE FOR APPLICATIONS

27 September 2026-23:59-GMT+01:00 Central European Time (Rome)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

WHY JOIN WFP?

• WFP is a 2020 Nobel Peace Prize Laureate.
• WFP offers a highly inclusive, diverse, and multicultural working environment.
• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

JOB TITLE: IT Network Consultant

TYPE OF CONTRACT: Consultant level 2

UNIT/DIVISION: TECM Foundational Technology Services

DUTY STATION (City, Country): Rome, Italy

DURATION: 11 months

BACKGROUND AND PURPOSE OF THE ASSIGNMENT:

Under the direct supervision of the Team Leader for Network operations and the general supervision of the Head of Unit, the Consultant will support WFP's global network, voice and video collaboration services. The Consultant will provide senior expertise in enterprise networking, unified communications, secure voice, cloud-connected collaboration platforms and managed connectivity services. The role will support the transition away from legacy PBX infrastructure toward modern Unified Communications services and act as technical lead and subject matter expert for enterprise video conferencing services.

ACCOUNTABILITIES/RESPONSIBILITIES

1. Design, implement and maintain resilient WFP enterprise network connectivity.

2. Optimize network performance across HQ, field and cloud-connected environments.

3. Provide senior network guidance to support prevention and mitigation of security threats.

4. Maintain guidance, SOPs, standards and roadmaps for LAN, WAN, wireless, satellite, SD-WAN and collaboration technologies.

5. Provide expertise on routing, VPN, QoS, SD-WAN, cloud connectivity and provider integration.

6. Review and implement QoS to improve critical business, voice and collaboration services.

7. Integrate telemetry, traffic analytics and monitoring data to support capacity planning.

8. Analyse service data and technology trends to improve resiliency and bandwidth planning.

9. Support transition from legacy PBX and voice infrastructure to modern Unified Communications services.

10. Act as technical lead and subject matter expert for enterprise video conferencing services, including Microsoft Teams Rooms, webcast platforms, and collaboration endpoints.

11. Provide architectural guidance for SIP, SBC, Microsoft Teams Phone, Direct Routing and collaboration platforms.

12. Work with TECM teams on service improvement, proof-of-concepts and rollout activities.

13. Act as technical focal point for network, telecommunications, voice and video collaboration vendors.

14. Support vendor management, service reviews and technical governance.

15. Produce documentation for implementation, topology, standards, operations and troubleshooting.

16. Support remote offices through field missions when required.

17. Occasionally be available and/or on-call outside regular working hours.

18. Be physically present at HQ when required for on-site support.

19. Perform any other duties as required.

QUALIFICATIONS & EXPERIENCE REQUIRED:

Education:

• Degree in Information Technology, Information Systems, Computer Science, Telecommunications, Engineering, or related fields.
• Relevant certifications are desirable, such as Cisco CCNP Enterprise, Microsoft 365 Certified: Teams Administrator Associate, Fortinet NSE/FortiGate Administrator, ITIL 4 Foundation or equivalent.

Experience:

• A minimum of 6 years of relevant work experience in enterprise networking, unified communications, voice, video conferencing and collaboration services.

Knowledge & Skills:

• Strong interpersonal skills
• Network planning, implementation and troubleshooting for LAN, WAN, SD-WAN, wireless and cloud-connected environments.
• Routing, switching, segmentation, QoS and capacity planning.
• VPN, secure remote connectivity, firewalls and zero-trust principles.
• Network monitoring, telemetry, observability and performance analytics.
• SIP, SBC, Direct Routing, Microsoft Teams Phone and Unified Communications technologies.
• Microsoft Teams Rooms, webcast services and enterprise video conferencing platforms.
• Cloud networking, hybrid connectivity and service integration.
• Vendor, service‑provider and technical governance management.
• Technical documentation, resiliency and operational readiness.

Languages:

• Fluency in oral and written English with an intermediate knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) or Portuguese (one of WFP’s working languages) is desirable.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: [e-mail]

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.