In-Branch Customer Service Clerk — Growth & Community Impact

Poste Italiane Group; Bolzano; Hybrid; EUR 36,000 - 42,000; Full time

Benefits offered by this job

Performance bonus

Meal vouchers

Health insurance

Corporate welfare programs

Job summary

Poste Italiane in Bolzano is seeking a Customer Service Clerk to be the face of the company at the post office, assisting customers and ensuring smooth operations. The role emphasizes promoting Poste products, handling procedures in line with standards, and contributing to customer loyalty and growth.

The position is permanent, with a CCNL Level D salary range and benefits including meal vouchers, health insurance, and corporate welfare programs.

Qualifications

• Five-year secondary school diploma.
• Italian/German bilingual certificate (minimum level: B1).

Responsibilities

• Promote and sell Poste Italiane products and services.
• Manage operational and administrative procedures in compliance with regulations and quality standards.
• Provide information and assistance to foster customer loyalty and business growth.

Education

Five-year secondary school diploma

Italian/German bilingual certificate

Job description

Poste Italiane in Bolzano is seeking a Customer Service Clerk to be the face of the company at the post office, assisting customers and ensuring smooth operations. The role emphasizes promoting Poste products, handling procedures in line with standards, and contributing to customer loyalty and growth.

The position is permanent, with a CCNL Level D salary range and benefits including meal vouchers, health insurance, and corporate welfare programs.