ICT Infrastructure Services Manager

Bolton; Milano; Ibrido; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A family-owned fast-moving consumer goods company in Milan seeks an ICT Infrastructure Services Manager to lead IT infrastructure projects and manage vendor relationships. The successful candidate will have a Bachelor's degree in Computer Science or related field, along with at least 5 years experience in a similar role. This position offers full-time hours with remote working options available.

Competenze

• 5 years of experience in IT infrastructure project management.
• Proven track record of delivering complex IT projects on time.
• Strong understanding of IT service management frameworks.

Mansioni

• Lead delivery of IT infrastructure projects.
• Manage relationships with infrastructure vendors.
• Oversee IT service management processes.

Conoscenze

IT infrastructure project management

Communication skills

Analytical skills

Problem-solving skills

Formazione

Bachelor's degree in Computer Science or related field

Strumenti

Microsoft 365

Unix/Linux

Descrizione del lavoro

Overview

ICT Infrastructure Services Manager role at Bolton. Permanent position based in Milan, Italy. We are looking for an ICT Infrastructure Services Manager to join our ICT team in Bolton Group based in Italy, Milan.

Responsibilities

• Lead and manage the delivery of multiple IT infrastructure projects, ensuring they are completed on time, within budget, and to a high standard.
• Develop and maintain strong relationships with key infrastructure vendors and service providers, managing contracts and SLAs to achieve optimal performance.
• Implement and oversee IT service management processes, ensuring seamless service delivery to internal stakeholders.
• Define, track, and report on key performance indicators (KPIs) to measure the effectiveness and efficiency of IT infrastructure operations.
• Champion and drive technical innovation within the infrastructure environment, exploring and implementing new technologies to optimize efficiency and security.
• Work collaboratively with the cyber security team to assess vulnerabilities, develop remediation plans, and ensure their successful implementation.
• Support the company\'s multi-cloud migration journey with particular focus on Microsoft 365 and Azure environment.

Your Team

You will report directly to our ICT Information Security & Infrastructure Manager. Learn more about Filippo Morosini (Filippo Morosini | LinkedIn). Additionally, you will collaborate with the ICT Infrastructure team.

Qualifications

• Bachelor\'s degree in Computer Science, Information Technology, or a related field is preferred.
• About 5 years of experience in IT infrastructure project management or a similar role.
• Proven track record of successfully delivering complex IT projects on time and within budget.
• Strong understanding of IT service management frameworks (ITIL preferred).
• Strong knowledge of one or more of the following platforms: Microsoft 365 and MS operating systems, Unix / Linux.
• Experience in Identity Management and system integrations.
• Experience in managing vendors and service providers.
• Excellent communication, interpersonal, and relationship-building skills.
• Strong analytical and problem-solving skills.
• Ability to work effectively in a fast-paced, dynamic environment with concurrent priorities.

What’s In For You

• Work location: Milan, Italy
• Contract type: Permanent
• Working Hours: Full Time
• Remote Working: Standard business hours with remote working options available

About Bolton

Bolton is an Italian family-owned fast-moving consumer goods company with 10,500 people located across 60 offices, 17 production facilities, 10 R&D laboratories, and 14 fishing vessels worldwide. With a diverse portfolio of over 60 quality brands, Bolton has been enriching the lives of millions of people every day for more than 75 years, making their everyday more delicious, more enjoyable, useful, and beautiful.