ICT Engineer - M365 Endpoint & Apps

Oerlikon; Brugherio; Hybrid; EUR 45,000 - 57,000; Full time

Benefits offered by this job

Hybrid working model

Permanent contract under CCNL

Job summary

Oerlikon in Brugherio, Italy, seeks an ICT Engineer M365 – Endpoint & Apps to lead end-user computing initiatives, implement Intune, and optimize UEM across Windows, macOS and mobile devices.

You will drive security policies, deploy software packages, and support cloud services within the Digital Workplace Services team. The role emphasizes collaboration, documentation, and continuous improvement.

Qualifications

• Bachelor's or Master’s degree in Computer Science or related field.
• 5+ years’ experience in a similar role focusing on Microsoft and client management technologies.
• Excellent customer/service orientation for international industrial groups.
• Strong problem-solving and analytical skills with initiative.
• Team player with ability to work in a dynamic environment.
• Excellent communication skills in Italian and English (German a plus).

Responsibilities

• Implement, configure and manage Microsoft Intune for device management and security.
• Develop and implement Unified Endpoint Management strategies (software distribution, patch management).
• Manage and support End User Computing cloud services to meet business objectives.
• Implement Security Policies to ensure compliance and protect data.
• Provide technical support and troubleshooting for end-users and IT teams; liaise with 1st and 2nd level support.
• Create and maintain software packages for automated deployment.
• Automate repetitive tasks to improve compliance and efficiency.
• Conduct training sessions and provide technical guidance to internal customers.
• Create and maintain technical documentation and best practices.
• Define corporate hardware standards and lifecycle with partners.

Skills

Microsoft Intune

Unified Endpoint Management

End User Computing

Windows/macOS/mobile

IT security policies

Education

BSc/MSc in Computer Science or equivalent

Tools

PowerShell

Microsoft 365

Azure AD

Job description

Join Our Team as an ICT Engineer M365 – Endpoint & Apps!

Are you passionate about cutting-edge technology and looking to make a significant impact in a global company?

We are looking for a dynamic and innovative ICT Engineer M365 – Endpoint & Apps to join our global Digital Workplace Services team. In this role, you will be at the forefront of end user computing technologies, working with both on-premises and cloud solutions. You will play a pivotal role in planning, developing, customizing, optimizing, maintaining, and operating our Unified Endpoint Management platform based on the M365 foundation.

This position is based in Italy, in Brugherio (MB).

Your Responsibilities

• You are responsible for implementing, configuring and managing Microsoft Intune to ensure seamless device management and security.
• You will develop and implement strategies for Unified Endpoint Management, including software distribution, patch management and endpoint security to manage and secure all endpoints (Windows PCs, macOS, mobile devices, virtual clients).
• You will manage, maintain and support End User Computing cloud services to support business objectives and enhance IT infrastructure.
• You will implement Security Policies and procedures to ensure compliance and protect company data.
• You will provide technical support and perform troubleshooting for end-users and other IT teams. Liaising with the 1st level as well as the 2nd level support teams is key.
• You will create, maintain and update software packages for automated deployment.
• You will automate repetitive tasks to ensure compliance and increase efficiency.
• You will conduct training sessions and provide technical guidance to our internal customers on clients-related technologies and services.
• You will create and maintain technical documentation, guides and best practices.
• You will define the corporate hardware standards and its lifecycle together with our partners.
• You stay up to date with the latest trends and advancements in information technologies and recommend improvements.

Your Profile

• Education BSc/MSc in Computer Science or a similar qualification or proven professional knowledge through professional career.
• At least 5 years’ working experience in a similar role with a strong focus on Microsoft and client management technologies
• Excellent customer and service orientation approach to handle the technical problems and understanding of processes and needs of an international industrial group.
• Excellent problem-solving and analytical skills, with a high level of self-initiative attitude and drive to get things done.
• Team players with the ability to work in a dynamic and fast-paced environment.
• Strong communication skills and the ability to convey complex technical concepts clearly.
• Fluent Italian and English (German is a plus).

We offer

• A high level of responsibility and the opportunity to grow and develop.
• Being part of a global team using state-of-the-art technologies.
• A very welcoming, supportive and collaborative team spirit and an open company culture.
• Hybrid working model: office-based with the flexibility to work remotely a few days a week.
• A permanent, full-time employment contract under the Metalworking Industry National Collective Labour Agreement (CCNL). The gross annual salary for this role ranges between €45,000 and €57,000. The final compensation package will be determined based on predefined, objective, fair, and gender-neutral criteria, including professional experience, relevant experience in a similar role, educational background, technical expertise, and soft skills.

Why Oerlikon

Team Spirit is one of our core values. Collaborating across borders, languages and cultures is key to us delivering results. Supporting our people’s growth and development is a top priority. We believe in the creative power of a team that draws strength from welcoming a broad expanse of knowledge, experience and perspectives.

Can you identify with this position and are you looking for a new challenge?

#join oerlikon #joinourteam

#LI-Hybrid

About Oerlikon

Oerlikon is a global leader in material science engineering. Through the right combination of surface technologies, advanced materials, coating equipment, engineered components and advanced manufacturing, we help customers improve the performance, efficiency, durability and sustainability of their products and processes. Our technologies are often invisible to the end user, but mission-critical to the industries that power modern life: aerospace, energy, semiconductors, medical, luxury, tooling, automotive and general industries. Headquartered in Pfaeffikon, Switzerland, Oerlikon operates in 38 countries with a global workforce of around 10,000 people. In 2025, Oerlikon achieved sales of CHF 1.6 billion.

We offer a wide variety of job profiles in a dynamic, supportive environment where people are empowered to grow and reach their full potential — guided by our core values of integrity, team spirit, excellence and innovation.