ICQA Area Manager: Inventory & Quality Lead

Amazon; Colleferro; In loco; EUR 43.000 - 52.000; Tempo pieno

Descrizione del lavoro

Amazon in Colleferro, Italy seeks an ICQA Area Manager to lead inventory control and quality assurance within our fulfillment center. You will supervise hourly Associates including Team Leads and Data Analysts, ensure safety and compliance, and drive continuous improvement in processes.

The role requires a degree in operations management, data-analysis skills, and strong Excel and leadership abilities. You will forecast shifts, review KPIs, and collaborate with operations and central teams to

Competenze

• A degree from an accredited university or equivalent experience in operations management.
• Experience in data analysis and understanding data sets and tools.
• Proficient in local language and English, both spoken and written.
• Advanced MS Office, especially Excel.
• Previous experience leading teams.

Mansioni

• Lead and supervise a team of hourly Associates (including Team Leads and Data Analyst) in inventory control, quality assurance and problem solve operations within the fulfillment center.
• Support safety programs and compliance to ensure a safe work environment for all associates. Work with Operations and other Support teams to establish, influence and adhere to policies and procedures.
• Coordinate inventory control, quality assurance and problem solve operations in accordance to network strategies and ensuring compliance and consistency with SOX.
• Conduct shift planning and forecasting, alongside assigning and directing work. Oversee projects to streamline processes, increase quality and optimize productivity.
• Ensure KPIs are reviewed on a daily, weekly, or monthly basis and perform quality analysis on any behaviors/processes that could impact inventory integrity and Customer esperience.
• Gain expertise in key fulfillment center process paths and its exceptions handling in order to drive processes continuous improvement alongside the operations management team.
• Support in interviewing and training fulfillment center managers and associates, developing talent and hiring the next generation of managers.

Conoscenze

Data analysis

Team leadership

Excel

Bilingual English

Formazione

Operations management degree

Strumenti

MS Office

Descrizione del lavoro

Amazon in Colleferro, Italy seeks an ICQA Area Manager to lead inventory control and quality assurance within our fulfillment center. You will supervise hourly Associates including Team Leads and Data Analysts, ensure safety and compliance, and drive continuous improvement in processes.

The role requires a degree in operations management, data-analysis skills, and strong Excel and leadership abilities. You will forecast shifts, review KPIs, and collaborate with operations and central teams to