Hybrid Digital Workplace Advisor

Freudenberg Home and Cleaning Solutions; Monselice; Ibrido; EUR 35.000 - 45.000; Tempo pieno

Vantaggi offerti da questo lavoro

Performance Related Bonus

Flexible Work Models

International Opportunities

Meal Allowance

Personal Development

Descrizione del lavoro

Freudenberg Home and Cleaning Solutions in Monselice is seeking a Digital Advisor to promote digital technologies, deliver user training, and serve as the first point of contact for IT requests across office and manufacturing environments.

You will help boost productivity by ensuring system availability, supporting security and governance, and coordinating with global IT teams while working in a hybrid setup with a base annual salary of 35,000 to 45,000 euros plus an annual bonus.

Competenze

• Degree in Information Systems, Computer Science, Information Technology, or equivalent higher education.
• 1-3 years of experience in IT support, digital workplace support, or end-user training.
• Strong knowledge of the Microsoft 365 ecosystem, including Teams, SharePoint, OneDrive, Outlook, and Microsoft Copilot.
• Experience supporting Windows environments, Android and iOS mobile devices, and collaboration technologies.
• Experience in manufacturing or production environments is highly desirable.
• Good understanding of networking fundamentals, workplace infrastructure, connectivity, and hardware troubleshooting.
• Basic project management skills, with the ability to coordinate multiple priorities and stakeholders.
• Strong problem-solving, communication, and interpersonal skills.
• Customer-oriented mindset with a passion for helping users adopt and benefit from digital technologies.
• Good level of English.

Mansioni

• Promote and drive the adoption of digital technologies and best practices across the organization, with a strong focus on Microsoft 365, Teams, SharePoint, Copilot, and mobile solutions.
• Deliver proactive user training and coaching to improve digital competencies and increase employee productivity.
• Serve as the first point of contact for digital and IT service requests, providing timely and user-focused support for both office-based and manufacturing environments.
• Ensure the highest level of business productivity through effective incident management, problem resolution, and IT system availability.
• Support and safeguard IT security, compliance standards, and digital governance in line with FHCS and Freudenberg policies.
• Manage the lifecycle of IT devices and equipment, including computers, mobile phones, tablets, and collaboration tools.
• Translate user needs and business requirements into improvement opportunities and communicate them to the relevant Digital and CPIM teams.
• Coordinate external IT service providers and contribute to the successful implementation of local and global IT projects.
• Perform on-site support visits to assigned remote locations when required.
• Act as a digital ambassador, continuously identifying opportunities to improve processes, user experience, and digital ways of working.

Conoscenze

Microsoft 365

End-user training

Communication skills

Customer-oriented

English proficiency

Formazione

Degree in Information Systems or Computer Science

Strumenti

Windows

Android/iOS devices

SharePoint

Copilot

Networking fundamentals

Descrizione del lavoro

Freudenberg Home and Cleaning Solutions in Monselice is seeking a Digital Advisor to promote digital technologies, deliver user training, and serve as the first point of contact for IT requests across office and manufacturing environments.

You will help boost productivity by ensuring system availability, supporting security and governance, and coordinating with global IT teams while working in a hybrid setup with a base annual salary of 35,000 to 45,000 euros plus an annual bonus.