Digital Advisor (F/M/D)

Freudenberg Home and Cleaning Solutions; Monselice; Ibrido; EUR 35.000 - 45.000; Tempo pieno

Vantaggi offerti da questo lavoro

Performance Related Bonus

Flexible Work Models

International Opportunities

Meal Allowance

Personal Development

Descrizione del lavoro

Freudenberg Home and Cleaning Solutions in Monselice is seeking a Digital Advisor to promote digital technologies, deliver user training, and serve as the first point of contact for IT requests across office and manufacturing environments.

You will help boost productivity by ensuring system availability, supporting security and governance, and coordinating with global IT teams while working in a hybrid setup with a base annual salary of 35,000 to 45,000 euros plus an annual bonus.

Competenze

• Degree in Information Systems, Computer Science, Information Technology, or equivalent higher education.
• 1-3 years of experience in IT support, digital workplace support, or end-user training.
• Strong knowledge of the Microsoft 365 ecosystem, including Teams, SharePoint, OneDrive, Outlook, and Microsoft Copilot.
• Experience supporting Windows environments, Android and iOS mobile devices, and collaboration technologies.
• Experience in manufacturing or production environments is highly desirable.
• Good understanding of networking fundamentals, workplace infrastructure, connectivity, and hardware troubleshooting.
• Basic project management skills, with the ability to coordinate multiple priorities and stakeholders.
• Strong problem-solving, communication, and interpersonal skills.
• Customer-oriented mindset with a passion for helping users adopt and benefit from digital technologies.
• Good level of English.

Mansioni

• Promote and drive the adoption of digital technologies and best practices across the organization, with a strong focus on Microsoft 365, Teams, SharePoint, Copilot, and mobile solutions.
• Deliver proactive user training and coaching to improve digital competencies and increase employee productivity.
• Serve as the first point of contact for digital and IT service requests, providing timely and user-focused support for both office-based and manufacturing environments.
• Ensure the highest level of business productivity through effective incident management, problem resolution, and IT system availability.
• Support and safeguard IT security, compliance standards, and digital governance in line with FHCS and Freudenberg policies.
• Manage the lifecycle of IT devices and equipment, including computers, mobile phones, tablets, and collaboration tools.
• Translate user needs and business requirements into improvement opportunities and communicate them to the relevant Digital and CPIM teams.
• Coordinate external IT service providers and contribute to the successful implementation of local and global IT projects.
• Perform on-site support visits to assigned remote locations when required.
• Act as a digital ambassador, continuously identifying opportunities to improve processes, user experience, and digital ways of working.

Conoscenze

Microsoft 365

End-user training

Communication skills

Customer-oriented

English proficiency

Formazione

Degree in Information Systems or Computer Science

Strumenti

Windows

Android/iOS devices

SharePoint

Copilot

Networking fundamentals

Descrizione del lavoro

Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.

Freudenberg Home and Cleaning Solutions is a Business Group of Freudenberg and a leading global supplier of branded cleaning systems as well as household and laundry care products. The portfolio includes brands such as Vileda®, Gimi®, Wettex® and Marigold®. The company employs more than 3,800 people and hosts a global distribution network.

Some of your Benefits

• Performance Related Bonus: When you have an impact, you can reap the rewards.
• Flexible Work Models: We allow for flexible work models to ensure both professional and personal success.
• International Opportunities: Grow in your career through international exchange and global job opportunities.
• Meal Allowance: We offer an allowance that makes meals more affordable.
• Personal Development: We offer a variety of trainings to ensure you can develop in your career.

Monselice

Hybrid Work

FHP di R. Freudenberg S.A.S.

payments This position offers a base annual compensation of 35.000- 45.000 Euro gross and is eligible for an annual bonus. Compensation for this position will be determined by the candidate's qualifications, experience and overall alignment with the role's responsibilities.

You support our team as

Digital Advisor (F/M/D)

Responsibilities

• Promote and drive the adoption of digital technologies and best practices across the organization, with a strong focus on Microsoft 365, Teams, SharePoint, Copilot, and mobile solutions.
• Deliver proactive user training and coaching to improve digital competencies and increase employee productivity.
• Serve as the first point of contact for digital and IT service requests, providing timely and user-focused support for both office-based and manufacturing environments.
• Ensure the highest level of business productivity through effective incident management, problem resolution, and IT system availability.
• Support and safeguard IT security, compliance standards, and digital governance in line with FHCS and Freudenberg policies.
• Manage the lifecycle of IT devices and equipment, including computers, mobile phones, tablets, and collaboration tools.
• Translate user needs and business requirements into improvement opportunities and communicate them to the relevant Digital and CPIM teams.
• Coordinate external IT service providers and contribute to the successful implementation of local and global IT projects.
• Perform on-site support visits to assigned remote locations when required.
• Act as a digital ambassador, continuously identifying opportunities to improve processes, user experience, and digital ways of working.

Qualifications

• Degree in Information Systems, Computer Science, Information Technology, or equivalent higher education.
• 1-3 years of experience in IT support, digital workplace support, or end-user training.
• Strong knowledge of the Microsoft 365 ecosystem, including Teams, SharePoint, OneDrive, Outlook, and Microsoft Copilot.
• Experience supporting Windows environments, Android and iOS mobile devices, and collaboration technologies.
• Experience supporting users in a manufacturing or production environment is highly desirable.
• Good understanding of networking fundamentals, workplace infrastructure, connectivity, and hardware troubleshooting.
• Basic project management skills, with the ability to coordinate multiple priorities and stakeholders.
• Strong problem-solving, communication, and interpersonal skills.
• Customer-oriented mindset with a passion for helping users adopt and benefit from digital technologies.
• Good level of English.

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.