HR Coordinator / HR Admin (Part time 20h - Fixed term)

QVC Italy; Lombardia; Ibrido; EUR 14.000 - 21.000; Part-time

Descrizione del lavoro

QVC Italy is seeking an HR Coordinator to support Italian HR operations and deliver local People services. The role is hybrid, with on-site days in Brugherio (MB) several times per month and 20 hours per week on a 12-month contract.

You will manage the employee lifecycle, handle complex queries, update HR documents, and support local rollout of programmes with the People Team. Fluent Italian (C1) and English (B2) are required.

Competenze

• Experience in HR Operations, HR Shared Services, or HR Administration.
• Fluent Italian (C1) and English (B2) proficiency.
• Strong attention to detail and customer focus.

Mansioni

• Deliver and support Italian employee lifecycle and workforce administration processes.
• Handle complex cases and escalated queries requiring local expertise.
• Maintain and update local SOPs, documents and templates for HR activities.
• Assist in implementing local versions of global and market programmes and policies.

Conoscenze

HR Operations

Stakeholder management

Multitasking

English proficiency

Strumenti

Workday

ServiceNow

Descrizione del lavoro

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers.QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

• The HR Coordinator supports QVC Italy and helps deliver local People services by ensuring accurate, timely and compliant HR processes, while also supporting the local implementation of People programmes and initiatives.

Where You'll Work

• This role is hybrid and will require you to be onsite at Brugherio (MB) several days per month (onsite days are predetermined and standard across the company).
• This is a part-time role - 20 hours per week - 12 month fixed term contract.The salary will be pro-rated based on the weekly working hour

What You'll Do

• Deliver and support assigned Italian employee lifecycle and workforce administration processes, ensuring accurate, timely and compliant delivery.
• Handle complex cases and high-touch HR activities requiring local expertise, and support resolution of escalated queries that cannot be resolved through self-service or Tier 1 channels.
• Maintain and update local Standard Operating Procedures, People documentation and templates, including employment contracts, letters and FAQs, while supporting knowledge sharing with Shared Services teams.
• Assist in implementing local versions of global, QI and market programmes and policies, partnering with the local People Team on initiatives such as benefit launches, compliance updates, audits and reorganisations.

What You'll Bring

• Previous experience in HR Operations, HR Shared Services, HR Administration, Employee Services or a related field.
• Fluent Italian (minimum C1) and good English proficiency (minimum B2).
• Strong attention to detail, customer focus, problem-solving ability and stakeholder management skills.
• Experience using Microsoft Office applications and the ability to manage multiple priorities in a fast-paced, international environment.
• Experience with HR systems such as Workday and case management systems such as ServiceNow would be an advantage.
• For part time roles the salary will be pro-rated based on weekly working hours.

INDIT

Our Total Rewards package includes benefits you'll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits. QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [e-mail] for assistance. If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.