Housekeeping Supervisor- Anantara Convento di Amalfi Grand Hotel

Minor Hotels Europe & Americas; Amalfi; On-site; EUR 25,000 - 31,000; Full time

Benefits offered by this job

Free Parking

Meals and Accommodation

Uniforms and Laundry Service

Employee Discounts

Career Development

Global Travel Discounts

13th and 14th Salary

End-of-Service Indemnity

Staff Cafeteria

Career growth programs

Job summary

Anantara Hotels and Resorts is seeking a Housekeeping Supervisor to lead the daily operations of the Housekeeping Department, ensuring rooms and public areas meet brand standards and guest expectations. You will supervise staff, coordinate with Front Office on arrivals, monitor supplies, and ensure health and safety compliance.

Join our luxury team across global properties, with opportunities for training, development, and international career growth, plus a competitive benefits package.

Qualifications

• Strong leadership and team motivation abilities.
• Attention to detail and commitment to quality.
• Excellent communication, organizational, and problem-solving skills.
• Knowledge of cleaning products, equipment, and procedures.
• Ability to work under pressure and adapt to priorities.
• Willingness to work evenings, weekends, and holidays.

Responsibilities

• Ensure guest rooms and public areas meet brand standards and LQA.
• Conduct daily inspections and address deficiencies to maintain service standards.
• Supervise Room Attendants, Housemen, and Public Area Attendants.
• Provide operational support and participate in cleaning and final prep for VIP and regular rooms.
• Train new team members on procedures and equipment usage.
• Coordinate with Front Office on arrivals/departures and room status.
• Monitor supplies and equipment, report shortages and ensure continuity.
• Ensure housekeeping offices/storage areas are organized and stocked.
• Ensure compliance with health, safety and hygiene regulations.
• Respond promptly to guest complaints related to housekeeping or maintenance.
• Assign daily tasks and room assignments according to workload and occupancy.
• Report room status and issues to the Housekeeping Director.
• Monitor use of amenities and cleaning products; report discrepancies.
• Prepare and maintain reports on room readiness and productivity.
• Assist with monthly linen, amenities, and cleaning supplies inventory.

Skills

Leadership

Attention to detail

Communication skills

Organizational skills

Problem-solving

Shift flexibility

Job description

Join Anantara Hotels and Resorts if you are passionate about a career that offers authentic luxury in some of the world's most unique and exciting locations.

You'll have the opportunity to work in locations that range from the buzz of Bangkok to the expanse of the Arabian desert, the sparkling Indian Ocean, or the cultural heritage of Europe.

You will also be part of a team that embraces the modern character of each destination, while upholding world-class operational standards and delivering a uniquely personal service to every guest.

What will be your mission?

As Housekeeping Supervisor, you will perform routine duties in cleaning and servicing rooms and common areas, promoting a positive image of the hotel and addressing guest requests and problems.

What will you do?

TheHousekeeping Supervisoris responsible for overseeing the daily operations of the Housekeeping Department, ensuring that cleanliness, maintenance, and service standards are consistently met while also providing hands‑on operational support. This role serves as a key liaison between the operational team and the Housekeeping Director, ensuring the proper execution of procedures, onboarding and training of new team members, and the prompt resolution of any issues.

Key Responsibilities:

• Ensure that all guest rooms and public areas meet brand standards and LQA requirements.
• Conduct daily inspections of guest rooms and public areas, addressing any deficiencies directly to ensure service standards are maintained, reporting issues to the Housekeeping Director, and ensuring timely resolution.
• Supervise Room Attendants, Housemen, and Public Area Attendants to maintain productivity and quality standards.
• Provide operational support to the team, including actively participating in the cleaning and final preparation of both VIP and regular guest rooms to ensure quality standards and deadlines are achieved.
• Train new team members on procedures, equipment usage, and service standards in accordance with guidelines established by the Housekeeping Director.
• Coordinate with the Front Office regarding arrivals and departures, communicating relevant updates and room status information.
• Monitor the availability of supplies and equipment required by the department, reporting shortages to the Housekeeping Director and collaborating to ensure operational continuity.
• Ensure housekeeping offices and storage areas are organized and fully stocked with the items required for daily room operations.
• Ensure compliance with health, safety, and hygiene regulations.
• Respond promptly and professionally to guest complaints related to housekeeping or maintenance.
• Assign daily tasks and allocate room assignments according to workload, operational priorities, and occupancy levels.
• Report room status, maintenance requirements, and operational issues to the Housekeeping Director through daily monitoring and follow‑up.
• Monitor the use of guest amenities and cleaning products within assigned areas, ensuring proper usage in line with company standards and reporting any discrepancies or replenishment needs.
• Prepare and maintain reports on room readiness, cleaning productivity, service irregularities, and special interventions for review by the Housekeeping Director.
• Assist with the monthly inventory of linen, amenities, and cleaning supplies, including physical stock counts and inventory verification.

What are we looking for?

Qualifications & Skills

• Strong leadership skills with the ability to motivate, engage, and support team members.
• Exceptional attention to detail and commitment to maintaining the highest quality standards.
• Excellent communication, organizational, and problem‑solving skills.
• Good knowledge of cleaning products, equipment, and housekeeping procedures.
• Ability to work effectively under pressure and adapt to changing operational priorities.
• Flexibility to work shifts, including evenings, weekends, and public holidays, according to departmental operational requirements.

Why choose us?

Join the Anantara World and Discover Our Exclusive Benefits

At Anantara, we do not simply offer a job, but a career journey filled with opportunities, training, and international growth.

Global Travel with Exclusive DiscountsEnjoy employee rates starting from €36 at Minor Hotels properties, a global hospitality group with nearly 400 hotels across 26 countries. In addition, benefit from discounts starting from 30% on restaurants, bars, and other hotel services.

Friends & Family ProgramFamily members and friends can enjoy special rates and discounts of up to 25% at participating Minor Hotels properties.

Exclusive Employee DiscountsAccess dedicated offers and special agreements through the company’s employee benefits portal.

Learning and Professional DevelopmentContinuous learning opportunities through the \"University\" platform, specialized training courses, and tools designed to enhance both language and professional skills.

International Career OpportunitiesDevelopment and mobility opportunities across Minor Hotels properties worldwide, supported by dedicated career growth programs.

Competitive Compensation Package

• Reference Gross Annual Salary (RAL) starting from €28,000, determined according to the candidate’s experience and professional qualifications. The actual amount offered will be prorated based on the duration of the employment relationship and the months of effective service worked.
• 13th and 14th salary payments.
• End‑of‑Service Indemnity (TFR) in accordance with applicable regulations.
• Career advancement opportunities within the company.

Free Parking

Dedicated parking spaces for scooters available in the immediate vicinity of the hotel.

Meals and Accommodation

Staff cafeteria available during work shifts and accommodation opportunities for candidates residing outside the local area.

Uniforms and Laundry Service

Full provision of company uniforms and complimentary laundry service.

Inclusive Company Culture

A workplace built on listening, collaboration, people development, and transparent communication.

Celebrations and Recognition

Talent recognition programs and initiatives dedicated to employee well‑being and engagement.

Join Anantara

If you would like to become part of one of the world’s most prestigious luxury brands and contribute to creating memorable experiences for our guests, we invite you to submit your application. A dynamic, international, and talent‑focused environment awaits you.

Minor Hotels Europe & Americas is committed to fostering an inclusive workplace where all team members are valued and supported equitably. We promote equal opportunities and embrace diversity in all its forms. We warmly welcome everyone.