House Attendant – Guest-Focused, Luxury Resort

Pyramid Burlington Management; Campania; On-site; EUR 23,000 - 30,000; Full time

Job summary

Naples Bay Resort & Marina, part of the Pyramid Global Hospitality portfolio in Naples, Florida, seeks a friendly House Attendant to support our housekeeping team. You will help maintain clean public areas and guest spaces, assist room attendants, and deliver items upon request.

Join a team committed to service excellence, growth, and a people-first culture across a luxury waterfront property.

Qualifications

• Housekeeping experience desirable.
• Neat, pleasant personality.
• Time management.

Responsibilities

• Engage with guests to ensure their stay is going well.
• Work as a team to accomplish the goal of resort/hotel cleanliness.
• Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen.
• Pickup clean linen and refill the par stock of linen on each floor pantry.
• Deliver towels, cribs, cots and other items to the guest rooms on requests.
• Perform duties of room attendant when necessary.
• Refill the par stock of guest amenities and supplies on each floor pantry.
• Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms.
• Clean all public areas in the prescribed manner while following department standard operating procedures.
• Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner.
• Always respond in a friendly, helpful manner to guests and other team members.

Skills

Housekeeping

Time management

Customer service

Job description

Naples Bay Resort & Marina, part of the Pyramid Global Hospitality portfolio in Naples, Florida, seeks a friendly House Attendant to support our housekeeping team. You will help maintain clean public areas and guest spaces, assist room attendants, and deliver items upon request.

Join a team committed to service excellence, growth, and a people-first culture across a luxury waterfront property.