Hotel Phone Concierge — Guest Communications Specialist

Hotel La Palma; Capri; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A luxurious hotel in Capri is seeking a Telephone Operator to manage incoming and outgoing calls and provide exceptional customer service. This role is crucial for ensuring smooth communication between guests and hotel staff. Responsibilities include directing calls, conveying hotel information, and performing clerical tasks. The job offers competitive salaries, accommodation options, and a healthy work-life balance. Join our team and be part of a renowned hospitality tradition.

Servizi

Competitive salaries

Complimentary staff meals

Accommodation options

Competenze

• Ability to handle incoming and outgoing calls professionally.
• Experience with telephone systems preferred.
• Excellent interpersonal skills to assist guests appropriately.

Mansioni

• Handle incoming calls and direct them as necessary.
• Provide information about hotel services and assist with calls.
• Perform clerical tasks including data entry and filing.

Conoscenze

Clear communication

Customer service

Problem-solving

Descrizione del lavoro

A luxurious hotel in Capri is seeking a Telephone Operator to manage incoming and outgoing calls and provide exceptional customer service. This role is crucial for ensuring smooth communication between guests and hotel staff. Responsibilities include directing calls, conveying hotel information, and performing clerical tasks. The job offers competitive salaries, accommodation options, and a healthy work-life balance. Join our team and be part of a renowned hospitality tradition.