Host/Hostess (Fine Dining-Naples)

Truluck's, Oceans Finest Seafood & Crab; Campania; On-site; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Employee Discount

Paid Time Off

Flexible Schedule

Daily Shift Meals

Job summary

Truluck's Naples is seeking experienced Hosts and Hostesses to join our exceptional hospitality team. The ideal candidate will be polished, personable, and able to create memorable first impressions for every guest in our upscale dining room.

Responsibilities include greeting and seating guests, recording reservations with OpenTable, maintaining a clean entry, and coordinating with servers and management to deliver Southern hospitality at every table.

Qualifications

• Restaurant hospitality experience required or preferred.
• Experience with OpenTable is preferred.
• Strong communication and organizational skills are essential.

Responsibilities

• Greet and seat guests in a professional, friendly manner.
• Record reservations and quote wait times accurately.
• Maintain front entry cleanliness and assist in table maintenance.
• Work with servers and leadership to ensure a seamless guest experience.

Skills

Polite & hospitable

OpenTable

Phone etiquette

Organizational skills

Guest communication

Education

High School or better

Tools

OpenTable

Job description

Truluck's Naples
698 4th Ave S
Naples, FL 34102, USA

Description

Truluck's Naples is seeking experienced Hosts and Hostesses to join our exceptional hospitality team!

Ideal candidates will have previous hosting experience in an upscale or fine dining environment, strong organizational and administrative skills, and proficiency with OpenTable. We are looking for polished, personable professionals who are passionate about hospitality, thrive in a fast-paced environment, and take pride in creating memorable first impressions for every guest.

Who are you? Our ideal host and hostess candidates are:

• Polite, hospitable, and enthusiastic
• Communicates well with guests and co-workers
• Unshakably Polite, even in stressful situations
• Optimistic and positive personality
• Organized and thoughtful
• Multitasking champion
• Familiarity with OpenTable (preferred)

Who We Are:

Since opening our doors in 1992, we have dedicated ourselves to creating exhilarating moments and enduring memories. To do so, we bring our core values to your table every day:

Culinary Excellence, Sustainable Seafood, Southern Hospitality, Company Culture, and Philanthropy are what make Truluck's, Truluck's.

Our hosts and hostess exemplify these core values.

We are here to make good things happen for other people.

Why us?

We provide one of the best hospitality experiences in the Naples area! We believe that providing the finest food and excellent drinks, although vitally important, is secondary to making every guest who walks in the door feel welcome and special.

If you feel that you would a be good fit for the host or hostess position, and meet the requirements listed above, we would love to sit down with you and discuss working together. We look forward to meeting you!

Benefits

• Continued Education for Culinary & Wine Knowledge
• Daily Shift Meals
• Performance Based Culture (promotions & pay)
• Health Insurance
• Vision Insurance
• Employee Discount
• Paid Time Off
• Flexible Schedule

COMPENSATION:

$21.00-$26.00/ per hour

REQUIRED TRAINING/ MINIMUM QUALIFICATIONS:

• Restaurant experience preferred
• Must be able to stand for 9 hours.
• Must be able to lift at least 20 pounds.
• Ability to perform all job functions while wearing the specified uniform/footwear.
• Clear and accurate communication.
• Command of the English language.
• Basic computer skills.
• Action-orientated towards guest requests.

DETAILED DESCRIPTION OF RESPONSIBILITIES/DUTIES:

• Perform host stand set-up, running side work and closing duties.
• Displays Southern Hospitality.
• Be the positive and uplifting first and last impression for guests.
• Greet and seat guests in an organized, professional, and friendly fashion.
• Properly record reservations and quote wait periods.
• Maintain cleanliness of front entry way.
• Assist in table maintenance when able.Stay current with all upcoming promotional events.
• Always friendly and courteous.
• Communicates all guest requests/special occasions to server and or Leader on Duty.
• Always maintain clean and professional appearance.
• Work with Teamwork always in mind.
• Perform other related duties as assigned by the Leadership Team.

Behaviors

• Team Player: Works well as a member of a group
• Leader: Inspires teammates to follow them
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Education

High School or better.

Experience

• 2 years of Phone Etiquette and experience working with OpenTable.
• 2 years of Experience working with similar upscale concepts.
• 5 years hospitality experience.

Licenses & Certifications

• FOOD CERTIFICATION
• ALCOHOL CERTIFICATION

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.