Guest Services Representative

U.S.-Air-Forc; Aviano; In loco; EUR 14.000 - 24.000; Part-time

Vantaggi offerti da questo lavoro

Flexible scheduling

Descrizione del lavoro

U.S.-Air-Forc on Aviano AB in Italy is seeking a flexible front desk and guest services associate for lodging operations. The role supports check-in/out, information services and guest inquiries in a fast-paced base lodging environment.

The position is intermittent with 0–40 hours per week, requiring reliable customer service and basic cash handling abilities; eligibility per security and local requirements will apply.

Competenze

• Experience in general clerical or cashier work.
• Ability to resolve arithmetic problems and make change.
• Read, speak, and write English.
• Must meet age requirement for sale of alcoholic beverages.

Mansioni

• Provide front desk and guest services support for lodging operations.
• Handle multiple tasks and deliver quality customer service.
• Assist with cash transactions and basic recordkeeping.

Conoscenze

Customer service

Cash handling

Multi-tasking

English literacy

Cash register

Strumenti

Cash register

Descrizione del lavoro

About the position:

This position is Non-appropriated Fund (NAF) and is located at the 31 Force Support Squadron, Mountain View Lodge, Aviano AB, Italy. This is a Flexible (Intermittent) position; guaranteed 0-40 hours per week; depending on the needs of the facility. The primary purpose of this position is to provide front desk, guest services support for lodging operations. Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 09/01/2026.

The Area of Consideration for this vacancy announcement is US Citizens or NATO country citizens with a valid US permanent resident card and Social Security Number. In accordance with the Status of Forces agreement between Italy and the US, you must be at Aviano AB on orders and be a US citizen or citizen of a NATO country with a US permanent resident card. Italian citizens may not apply for US NAF positions; however, may be eligible for local national positions on base. Must be able to provide documentation proving residence status overseas. Legal US residents must possess a social security number and be citizens of a NATO country. The 31st Force Support Squadron is not currently providing logistical support. Applicants must provide proper documentation indicating they are already a supported member of Aviano AB.

• Business Based Action
• Family Member Preference
• Military Spouse Preference
• Outside Applicant Veteran
• Spouse/Widow/Parent of Veteran
• Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:

Experience in general clerical or cashier work of any kind in which the applicant has demonstrated ability to perform satisfactorily in handling multiple tasks and providing quality customer service. Experience must have demonstrated the ability to resolve common arithmetic problems, and to make change when receiving payment from customers. Ability to read, speak, and write English. Must meet state and legal age requirement for sale of alcoholic beverages.

Condition(s) of Employment:

Successful completion and favorable adjudication of applicable background investigation (Tier 1 Level) is required.