Guest Experience Expert - Luxury Hotel Concierge

Hospitaliti; Toscana; Vor Ort; EUR 28.000 - 36.000; Vollzeit

Zusammenfassung

The Excelsior, a Luxury Collection Hotel, Florence, is seeking a Guest Experience Expert to join our team. Working through Hosco, you will help guests throughout their stay, anticipate needs, and contribute to a memorable experience in a luxury setting.

Ideal candidates are focused on hospitality, with a professional appearance and courteous communication. Experience in hospitality is preferred but not required. We value safety, discretion, and a strong guest-first mindset.

Qualifikationen

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Aufgaben

• Assist guests with check-in and check-out, ensuring smooth and personalized service.
• Deliver a range of services to guests during their stay and share local highlights.
• Follow company policies, maintain confidentiality, and uphold professional appearance and communications.

Ausbildung

High school diploma or G.E.D. equivalent

Jobbeschreibung

The Excelsior, a Luxury Collection Hotel, Florence, is seeking a Guest Experience Expert to join our team. Working through Hosco, you will help guests throughout their stay, anticipate needs, and contribute to a memorable experience in a luxury setting.

Ideal candidates are focused on hospitality, with a professional appearance and courteous communication. Experience in hospitality is preferred but not required. We value safety, discretion, and a strong guest-first mindset.