Guest Arrival Expert – Luxury Hotel Concierge

Hosco.com; Toscana; On-site; EUR 24,000 - 32,000; Full time

Job summary

The Luxury Collection Hotels & Resorts is seeking a Guest Arrival Expert to guide guests through arrival and departure experiences, ensuring a memorable stay. You will take initiative to perform a range of services, address requests, and share local highlights to enhance the guest journey.

As part of Marriott International's Luxury Collection, you will work to maintain safety, uphold standards, and present a professional appearance and communications throughout the shift.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.

Responsibilities

• Guest Arrival Experts guide guests through arrival and departure experiences and take the initiative to deliver a wide range of services.
• They perform operational tasks, address guest requests, complete reports, and share highlights of the local area to enhance the guest journey.
• Maintain safety, adhere to company policies, protect assets, and present professional appearance, communications, and behavior.

Education

High school diploma or GED

Job description

The Luxury Collection Hotels & Resorts is seeking a Guest Arrival Expert to guide guests through arrival and departure experiences, ensuring a memorable stay. You will take initiative to perform a range of services, address requests, and share local highlights to enhance the guest journey.

As part of Marriott International's Luxury Collection, you will work to maintain safety, uphold standards, and present a professional appearance and communications throughout the shift.