Growth Ops - Milan

Deblock; Lombardia; On-site; EUR 65,000 - 95,000; Full time

Benefits offered by this job

Stock options

Latest tech

25 days holiday

Job summary

Deblock is embedding in Milan to lead the ground game for Trust & Growth. You will bridge strategy and execution, owning the Milan market and shaping the expansion playbook for the city and beyond.

You are a hands-on builder, report to ExCo and VP Marketing, and will turn market signals into a scalable local strategy with a founder mentality and strong language skills in Italian and English.

Qualifications

• Must understand Milan's market and culture.
• Passion for building excellent products and outcomes.
• Able to translate insights into actionable feedback for product teams.
• Self-starter with grit and initiative.

Responsibilities

• Analyze product-market fit for Milan, driving feature improvements.
• Grow testing panel and organic city base, building a local community.
• Track ground performance to inform product evolution and brand positioning.
• Open doors locally, build a pipeline, and form commercial partnerships in Milan.

Skills

Milan native

Product obsession

Quantitative analysis

Founder mentality

Fluent Italian & English

Job description

Deblock has landed in Italy. We're not doing it the usual way. We're diving deep in only one city first. Milan. And we need someone on the ground to make it happen.

This isn't a role for a distant executive; it's for a hands-on builder. You will report directly to the ExCo and VP of Marketing, acting as the bridge between high-level strategy and boots-on-the-ground execution. You will own the "Trust & Growth" engine for the Milan market. When Milan is won, you'll have built the playbook that takes us everywhere else.

What you'll be working on

• Product: Analyse our product fit, generate insights for improvements and feature advances to make Deblock THE best neo-bank in Milan.
• Network building: Grow our external testing panel, and grow our organic base in the city. Build a deep passionate community.
• Ground intelligence: Track what works and what doesn’t, direct the product evolution and brand positioning. Be the person who actually knows what's happening on the ground, and can respond to market stimulus.
• BizDev DNA: You understand how to open doors, build a local pipeline, and turn relationships into commercial partnerships on the ground in Milan.

What we are looking for

• Milan native: You know the city, you have the network, you understand the culture.
• Product obsessed: You have a passion to build excellent products, never settling for an “OK” outcome, only the best will do.
• Quantitative and structured: Able to formulate clear insights and direct feedback to product teams. Clarity of thought brings consistency of output.
• Exceptional grit and self-direction: You are a self starter, and have a founder mentality. No hurdle is too big.
• Fluent Italian and English

What will make you stand out

• 1+ years of experience in business development or operations
• Experience in fintech, neo-banking, or a fast-growing consumer app
• Track record of building communities or running grassroots campaigns
• You have a founder mentality

What you'll get

• Competitive Salary
• Stock options
• The best tech for your job
• 25 days paid holiday (excl. bank holidays)

Disclaimer

Please note that we are unable to offer visa or work permit sponsorship for this role. Candidates must already have the legal right to work in the country from which they are applying and intend to work.