Global CRM & Customer Intelligence Internship

Amplifon; Milano; In loco; EUR 10.000 - 12.000; Tempo pieno

Vantaggi offerti da questo lavoro

6 months internship

€1000 monthly gross reimbursement

Remote work 6 days/month

Restaurant access

Learning platforms

Descrizione del lavoro

Amplifon is offering a six-month curricular internship in Milan within the Global CRM & Customer Intelligence team. You will assist in collecting and integrating customer data from multiple sources, analyze behavior and segmentation, and contribute to profiling and predictive analytics projects to better understand customer needs.

You will monitor CRM campaigns and promotions, proposing optimizations based on performance insights.

Competenze

• Master's degree in a quantitative field such as Mathematics, Statistics, Engineering, or Economics.
• Knowledge of SQL, Python or R; experience with Tableau, Power BI or similar tools is a plus.
• Strong analytical and critical thinking skills, with a passion for turning data into actionable insights.
• Detail-oriented, proactive, and eager to learn in a dynamic, international environment.
• Fluent in English, with excellent communication and teamwork skills.

Mansioni

• Supporting the collection, preparation, and integration of customer data from multiple internal and external sources.
• Analyzing customer behavior, identifying segmentation opportunities, and uncovering actionable business insights through data.
• Contributing to customer profiling and predictive analytics projects to better understand customer needs and preferences.
• Monitoring CRM campaigns and personalized promotions, recommending optimization opportunities based on performance insights.

Conoscenze

SQL

Python

R

Formazione

Master's degree in a quantitative field

Strumenti

Tableau

Power BI

Descrizione del lavoro

Global CRM & Customer Intelligence Internship | Curricular Internship | 6 months | Start date: September 2026 | Milan

We are looking for a talented person to join our Global CRM & Customer Intelligence team. In this role, you will work alongside a team of experienced professionals, interacting with multiple stakeholders across departments and markets, helping align customer insights with business objectives and supporting decision-making through data-driven analysis.

We consider interns as responsible team members who can have an impact starting from day 1.

You’ll be in charge of:

• Supporting the collection, preparation, and integration of customer data from multiple internal and external sources.
• Analyzing customer behavior, identifying segmentation opportunities, and uncovering actionable business insights through data.
• Contributing to customer profiling and predictive analytics projects to better understand customer needs and preferences.
• Monitoring CRM campaigns and personalized promotions, recommending optimization opportunities based on performance insights.

You are the right person if you:

• Master's degree in a quantitative field such as Mathematics, Statistics, Engineering, or Economics.
• Knowledge of SQL, Python or R; experience with Tableau, Power BI or similar tools is a plus.
• Strong analytical and critical thinking skills, with a passion for turning data into actionable insights.
• Detail-oriented, proactive, and eager to learn in a dynamic, international environment.
• Fluent in English, with excellent communication and teamwork skills.

What else?

• 6 months internshipin our Global Headquarters located in Via Giuseppe Ripamonti 133.
• 1000€ as monthly gross reimbursement.
• Full time experience, Monday to Friday from 9am to 6pm (light flexibility can be agreed internally with the team you’ll be working with!).
• Smartworking? YES! Amplifon is working on boosting a Winning Culture that will lead our employees towards the future, starting from the improvement of our Winning Workplace. Aligned to this goal, we offer employees the possibility to work6 days/month remotely.
• Free access to thecompany restaurant.
• Growth & Development: Free access to learning platforms and training programs. We provide access to continuous learning opportunities because we believe in investing in your professional development.

Curious about who you'll be working with? Take a peek at the manager's profile here: @FedericoFlussi.

Talent acquisition is something we work on and when we achieve the goal of getting one we don’t easily make it going! Amplifon is growing, providing constantly a lot of opportunities, and something new could pop up at any time.

Who we are

Amplifon is an Italian multinational company and the global leader in hearing care solutions and services for retail expertise, customization and consumer care. More than 20,000 professionals in a network of 10,000 points of sale are present in 24 countries worldwide, empowering people to rediscover all the emotions of sound every day! In Amplifon we believe people are the most important component of our success. Working with us gives you the chance to make your voice heard, build strong working relationships, and create your own tailor-made career. Here you’ll find all the support, tools, and opportunities you need to grow, and your colleagues will be there to motivate and inspire you every step of the way.

In our journey towards the empowerment of people, Amplifon has been awarded “Top Employer 2026” in the whole Europe region, the United States, and New Zealand by Top Employers Institute.

Amplifon is an equal opportunity employer committed to providing a diverse and equitable workforce environment. We believe that through valuing our uniqueness and respecting our differences, we can achieve more, and that diversity adds to our culture. We encourage applications from all genders, corners of the world and individual backgrounds.

Are you ready to Amp Up your career?