Gate / Check-In Agent (m/f/d) Terminal Domodossola Permanent, Full-time Domodossola

CargoBeamer AG; Domodossola; On-site; EUR 28,000 - 38,000; Full time

Job summary

CargoBeamer AG in Domodossola, Italy, seeks a Terminal Support Specialist to oversee terminal operations and ensure efficient, compliant workflows. You will check trucks at the gate, verify container documents, register arrivals in the TOS, match bookings and IDs, and guide drivers safely through lanes and bays.

Strong attention to detail and calm communication are essential. This on-site role requires a B driving licence and comfort with digital tools; you will work closely with operations and

Responsibilities

• Check trucks and drivers at the terminal gate (entry & exit)
• Verify documents for containers, swap bodies, semi-trailers and intermodal transport
• Register arrivals/departures in the terminal IT system (TOS)
• Match bookings, container IDs and documents
• Give drivers clear instructions (lane / bay / where to go next)
• Make sure safety rules are followed (PPE, traffic rules inside the terminal)
• Report incidents, risky situations or missing/incorrect documents
• Work closely with terminal operations and security in case of emergencies
• Driving licence B
• Basic confidence using digital tools (TOS on mobile / laptop)
• You stay calm, work accurately, and communicate clearly—also when it gets busy
• Detail-oriented with strong organizational abilities, collaboration with diverse stakeholders, passion for optimizing logistics operations, and dedication to regulatory compliance

Job description

Your mission that drives sustainability in logistics

We are seeking a dedicated Terminal Support Specialist (m/f/d) to oversee and facilitate the efficient operation of our terminal facilities at our location in Domodossola. In this role, you will be responsible for various tasks essential to maintaining quality, efficiency, and compliance within our terminal operations.

What you’ll do:

• Check trucks and drivers at the terminal gate (entry & exit)
• Verify documents for containers, swap bodies, semi-trailers and intermodal transport
• Register arrivals/departures in the terminal IT system (TOS)
• Match bookings, container IDs and documents
• Give drivers clear instructions (lane / bay / where to go next)
• Make sure safety rules are followed (PPE, traffic rules inside the terminal)
• Report incidents, risky situations or missing/incorrect documents
• Work closely with terminal operations and security in case of emergencies
• Driving licence B
• Basic confidence using digital tools (TOS on mobile / laptop)
• You stay calm, work accurately, and communicate clearly—also when it gets busy
• In addition, a keen eye for detail, strong organizational abilities, commitment to effective collaboration with diverse stakeholders, passion for optimizing logistics operations, and dedication to ensuring regulatory compliance are essential attributes for this role.

Why us?

Being part of CargoBeamer means being part of something great. It means shaping the future of logistics, both for our company and for yourself. You can expect a motivating work environment where professional challenges come with various development opportunities. We offer all the benefits of an internationally expanding and innovative company within a strong team, along with an attractive compensation package for this forward-thinking position.