FTIR Service Engineer – Remote & On-Site Support

ABB; Milano; Ibrido; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading global technology company in Milan is seeking a skilled service specialist to ensure effective delivery of the Service portfolio. You will provide technical support, solve problems in your area of expertise, and identify new service opportunities. The ideal candidate holds a technical Diploma or Bachelor's degree in Instrumentation Engineering, possesses knowledge of Salesforce and Microsoft Power Platform, and is fluent in both Italian and English. This role offers competitive compensation and a hybrid work model.

Servizi

Attractive salary packages

Performance bonuses

Career development opportunities

Flexible working hours

Employee Support services

Meal allowance

Competenze

• Hold a technical Diploma or a bachelor's degree in Instrumentation Engineering.
• Skilled in Salesforce Case Management.
• Experience with Continuous Gas Analyzers products.
• Knowledge of Microsoft Power Platform required.
• Passionate about problem solving and customer support.
• Fluent in Italian and English.

Mansioni

• Ensure the service portfolio is delivered effectively according to company standards.
• Provide technical support and solve problems in your expertise area.
• Identify new sales opportunities by communicating with customers and sales teams.
• Manage technical aspects related to warranty.

Conoscenze

Salesforce Case Management

Instrumentation Engineering

Continuous Gas Analyzers

Microsoft Power Platform

Customer support

Problem solving

Communication in Italian

Communication in English

Formazione

Technical Diploma or Bachelor's degree in Instrumentation Engineering or related field

Strumenti

SQL

Windows

VMware

Java

Descrizione del lavoro

A leading global technology company in Milan is seeking a skilled service specialist to ensure effective delivery of the Service portfolio. You will provide technical support, solve problems in your area of expertise, and identify new service opportunities. The ideal candidate holds a technical Diploma or Bachelor's degree in Instrumentation Engineering, possesses knowledge of Salesforce and Microsoft Power Platform, and is fluent in both Italian and English. This role offers competitive compensation and a hybrid work model.