Front office and back office assistant

Globeducate Partnership; Milano; In loco; EUR 20.000 - 22.000; Tempo pieno

Descrizione del lavoro

Globeducate ICS Milan is seeking a Front Office and Back Office Assistant to support front desk operations and administrative tasks. You will greet visitors, manage calls, coordinate reception, and assist in school events and daily admin duties.

The role requires a high school diploma, strong English (C2), excellent communication and organizational skills, and the ability to multitask in a busy educational environment.

Competenze

• High school diploma or equivalent; office admin training is a plus.
• Experience in a similar role, preferably in an educational setting.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and other relevant software.

Mansioni

• Greet and assist visitors, students and staff in a professional manner.
• Answer and direct incoming calls to appropriate departments.
• Manage the reception area and maintain a welcoming environment.
• Support administrative tasks and organize school events and bus management.

Conoscenze

Office administration

Customer service

Communication

English (C2)

Multitasking

Organizational skills

Formazione

High school diploma

Strumenti

Microsoft Office Suite

Descrizione del lavoro

* Front office and back office assistantFast Apply# Front office and back office assistantEmployerLocation: Milan, ItalyContract Type: PermanentHours: Full TimeSalary: 20.000 - 22.000 €Posted: 20th August 2026Start Date: As Soon As PossibleExpires: 30th September 2026 11:59 PMContract Type: PermanentStart Date: As Soon As PossibleJob ID: 1569769Start Date: As Soon As Possible* Contract Type:Permanent* Job ID: 1569769* Share :We are seeking a dedicated and versatile **Front Office and Back Office** **Assistant** to join our team at ICS Milan. This role is important to ensure the best operation of both the front office and administrative functions, providing excellent service to students, parents, and staff.The position reports directly to the School Manager.**Key Responsibilities:**Front Office and Back Office Duties:- Greet and assist visitors, students, and staff in a professional and courteous manner.- Answer and direct incoming phone calls to the appropriate departments.- Manage the reception area, ensuring it is always welcoming.- Handle inquiries and provide information about the school's programs and services.- Work with internal staff and external suppliers.- Support the administrative team.- Organize bus management for arrival and pick up at school.- Assist in organizing school events, activities and extracurricular activities.**Qualifications:**- High school diploma or equivalent; additional qualifications in office administration are a plus.- Proven experience in a similar role, preferably in an educational setting.- Excellent communication and interpersonal skills.- Proficiency in Microsoft Office Suite and other relevant software.- Strong organizational skills and attention to detail.- Ability to multitask and prioritize tasks effectively.- C2 level of English.Globeducate National Collective Employment Agreement - CNEL T24F. Salary Range 20K-22K depending on experience and qualifications### Safeguarding Statement:ICS Milan is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.Successful applications will be subject to child protection screening, including robust vetting procedures, checks with past employers, and relevant safeguarding assessments.### ICS MilanPart of### Globeducate