Front Office Agent (D / f / m)

Leonardo Boutique Roma Termini; Roma; In loco; EUR 22.000 - 28.000; Tempo pieno

Descrizione del lavoro

A leading hotel in Rome is seeking enthusiastic Front Office Agents to join their team for a new opening. The successful candidates will ensure excellent guest experiences, manage check-in/check-out processes, and provide essential local information. The position offers opportunities for career development and attractive employee benefits, making it ideal for those passionate about hospitality.

Servizi

Support in reconciling work and family life

Employee app 'LEAPP'

Discounts on accommodation and in restaurants

Training and development programmes at Leonardo Academy

Team events

Competenze

• At least 1-year experience as Front Office Agent or Receptionist.
• Very good speaking and writing skills in English and Italian.
• Other languages are a plus.

Mansioni

• Ensure guests feel at home by providing personal service.
• Handle check-in and check-out operations.
• Provide guests with information about the hotel and city.

Conoscenze

Teamwork

Stress Resistance

Flexibility

Communication

Formazione

Bachelor’s degree in Hotel Management

Tourism studies

Descrizione del lavoro

• with us, your personality counts! In the Leonardo Family we unite people of different origins and religions, different genders and ages, sexual orientation or possible disabilities. This diversity makes us strong, every day.

Join our team and start your career journey with us!

For a brand new opening in Rome we are looking for enthusiastic Front Office Agents (d / f / m)!

• What we offer
• Support in reconciling work and family life
• Europe-wide employee app "LEAPP"
• Discounts on accommodation and in the restaurants of the Fattal Hotel Group
• Training and development programmes at our Leonardo Academy
• Team events
• Your Main Duties
• You make sure the guests feel at home, by providing the best personal service
• Handling the check-in and check-out operations
• Providing guests with information they may need about the hotel and city of Rome
• Your Profile
• BE YOURSELF
• Be authentic and yourself
• Tourism studies or Bachelor’s degree in Hotel Management
• Hospitality is in your veins
• At least 1-year experience as Front Office Agent or Receptionist
• Sense of responsibility, ability to work in team, resistant to stress
• Flexibility in working early, late and night shifts
• Very good speaking and writing skills in English and Italian, other languages are a plus
• Your Contact Person

HR Assistant

Leonardo Milan City Center

Via Messina 10