Field Service Engineer - Semiconductor Equipment (Travel)

KLA-Belgium; Agrate Brianza; On-site; EUR 42,000 - 62,000; Full time

Benefits offered by this job

Company car or car allowance

30 days vacation

Award-winning training

Stock purchase plan

Job summary

KLA is seeking a Customer Support Engineer to support customers with complex tools installed at their sites. The role emphasizes hands-on problem solving across software, electronics, optics, and mechanics for semiconductor-related equipment.

Fluency in English is mandatory, Italian is desirable, and domestic/international travel is expected. A strong emphasis on customer satisfaction and proactive communication is a core part of the role.

Qualifications

• PhD or equivalent with related work experience preferred.
• Master's degree with related work experience may be considered.
• Bachelor's degree in a technical field with 5 years of experience preferred.

Responsibilities

• Support customers with complex capital equipment at their sites with troubleshooting and repair tasks.
• Be the face of the company, ensuring customer satisfaction and maintaining equipment performance.
• Coordinate actions with customers to minimize downtime and disruptions.
• Assist Installation Engineers in resolving problems and sharing knowledge.

Skills

English language

Interpersonal communication

Problem-solving

Hands-on mentality

Travel willingness

Education

PhD or equivalent

Master's degree

Bachelor's degree

Job description

KLA is seeking a Customer Support Engineer to support customers with complex tools installed at their sites. The role emphasizes hands-on problem solving across software, electronics, optics, and mechanics for semiconductor-related equipment.

Fluency in English is mandatory, Italian is desirable, and domestic/international travel is expected. A strong emphasis on customer satisfaction and proactive communication is a core part of the role.