Field Service Engineer

Applied Materials; Lazio; In loco; EUR 32.000 - 44.000; Tempo pieno

Vantaggi offerti da questo lavoro

Bonus program

Stock award program

Descrizione del lavoro

Applied Materials cerca un Field Service Engineer per installare, manutenere e aggiornare attrezzature presso clienti in Italia. Sarai il contatto diretto con i clienti, eseguendo manutenzioni preventive e correttive su sistemi elettrici, vuoto e meccanici, nonché su sistemi plasma e gas.

Viaggerai circa il 20% del tempo, collaborando con team globali e rispettando standard di qualità, sicurezza e procedure interne dell'azienda.

Competenze

• Laurea in Ingegneria o equivalente nel campo dell'automazione.
• Esperienza con manutenzione di sistemi elettrici, vuoto, meccanico, plasma e gas.
• Capacità di analisi e comunicazione in contesti internazionali.

Mansioni

• Gestire le prestazioni delle apparecchiature e fornire ricambi.
• Applicare manutenzione preventiva e correttiva entro i tempi stabiliti.
• Supportare nel troubleshooting e risolvere problemi hardware.
• Aggiornare e retrofittare l'equipaggiamento, coordinando con i clienti.

Conoscenze

Engineering background

Team collaboration

Equipment troubleshooting

Formazione

University Degree in Engineering/Factory Automation/Mechatronics

Strumenti

Outlook

MS Office

Industrial automation

Software coding

Server administration

Computer analysis

Descrizione del lavoro

Field Service Engineer Applied Materials•Rome, Italy

Who We Are
Scopra esattamente quali competenze, esperienze e qualifiche sono necessarie per avere successo in questo ruolo prima di candidarsi. Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting‑edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

What We Offer Salary: €32,000.00 - €44,000.00
Location: Agrate MB,ITA
You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

As a Field Service Engineer (Customer Engineer) at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.

Key Responsibilities

• Management of equipment performance and supply of spare parts
• Implement and guarantee all levels of preventative and corrective maintenance within timelines
• Supporting in Troubleshooting activities and fix technical issues on equipment.
• Diagnoses and resolves hardware issues through understanding of software and process data as needed.
• Performs upgrades and retrofits on equipment.
• Ensures that the team apply the correct procedures and checklist for maintenance both corrective and preventive
• Understands and implement correct work methodologies and procedures as per company and customer quality standards.
• Anticipates and responds to equipment issues and escalations in a timely manner
• Collaborates and communicates with company stakeholders
• Participates in internal and customer meetings.
• Within assigned scope, assist management in operation of site service business.
• Assists Applied Materials field management in establishing and achieving objectives for assigned account.
• Keeps field management informed on customer perception of system performance.
• Takes initiative to avoid and resolve customer problems.
• May occasionally initiate projects to drive down costs or increase uptime.
• May work in shift depending on assignment
• Travel flexibility is required

Soft Skills

• Ability into interact in a professional manner with colleagues and customers
• Communicates and presents effectively technical content in a clear manner during customer meetings
• Oriented to team leading and service to customers
• Objective and data driven approach
• Plan and organize work tasks properly and by priorities
• Ability to communicate in a global organization
• Explains technical information within the team and with supporting AMAT network of experts

Computer Skills

• minimum capabilities required: Outlook, MS Office (Excel, PowerPoint, etc.)
• additional capabilities welcomed: advanced software skills, industrial automation, problem solving through software analysis, software coding, Server administration, Computer analyst.

Education

• University Degree in Engineering with limited experience or ITS - Post Diploma in Factory Automation/Mechatronics.

Additional Information

Time Type: Full time
Employee Type: Assignee / Regular
Travel: Yes, 20% of the Time
Relocation Eligible: No

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

xpavfwm Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.